{"id":15104,"date":"2022-04-07T10:35:39","date_gmt":"2022-04-07T03:35:39","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=15104"},"modified":"2023-08-11T13:39:37","modified_gmt":"2023-08-11T06:39:37","slug":"token-pada-aplikasi-authenticator-saya-tidak-bisa-digunakan-untuk-login","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/token-pada-aplikasi-authenticator-saya-tidak-bisa-digunakan-untuk-login\/","title":{"rendered":"Token pada Aplikasi Authenticator Saya Tidak Bisa Digunakan untuk Login iGracias"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #353535;color:#353535\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #353535;color:#353535\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/token-pada-aplikasi-authenticator-saya-tidak-bisa-digunakan-untuk-login\/#Microsoft_Windows\" >Microsoft Windows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/token-pada-aplikasi-authenticator-saya-tidak-bisa-digunakan-untuk-login\/#Android\" >Android<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/token-pada-aplikasi-authenticator-saya-tidak-bisa-digunakan-untuk-login\/#iOS\" >iOS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/token-pada-aplikasi-authenticator-saya-tidak-bisa-digunakan-untuk-login\/#Panduan_Lebih_Lanjut\" >Panduan Lebih Lanjut<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p>Pastikan <strong>jam <\/strong>Dan <strong>waktu <\/strong>pada perangkat Anda sudah <strong>benar <\/strong>Dan <strong>sesuai<\/strong>, mengikuti panduan berikut:<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Microsoft_Windows\"><\/span>Microsoft Windows<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pada Date &amp; Time, Anda dapat memilih untuk membiarkan Windows 10 mengatur waktu dan zona waktu secara otomatis.<\/p>\n\n\n\n<p>Untuk mengatur waktu dan zona waktu di Windows 10, buka <strong>Begin <\/strong>> <strong>Settings<\/strong>> <strong>Time &amp; language<\/strong> > <strong>Date &amp; time <\/strong>>> Pilih <strong>On <\/strong>di samping <strong>Set time automatically<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1024x561.png\" alt=\"Set Time Automatically (Windows)\" class=\"wp-image-23134 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/561;width:512px\" width=\"512\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1024x561.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-300x164.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-150x82.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-768x421.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-500x274.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-255x140.png 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo.png 1420w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Set Time Automatically (Windows)<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Android\"><\/span>Android<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>1. Buka aplikasi Jam ponsel Anda<\/p>\n\n\n\n<p>2. Choose <strong>More <\/strong>lalu <strong>Settings<\/strong><\/p>\n\n\n\n<p>3. Untuk memperbarui zona waktu Anda secara otomatis: Pilih <strong>Change date &amp; time<\/strong> >>  <strong>Set time zone automatically<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"iOS\"><\/span>iOS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>1. Open <strong>Settings\u00a0<\/strong>> <strong>General\u00a0<\/strong>> <strong>Date\u00a0&amp;\u00a0Time<\/strong><\/p>\n\n\n\n<p>2. Aktifkan pilihan berikut:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Set Automatically<\/strong>: iPhone mendapatkan waktu yang benar melalui jaringan dan memperbaruinya untuk zona waktu tempat Anda berada. Beberapa jaringan tidak mendukung waktu jaringan, sehingga di beberapa negara atau wilayah, iPhone mungkin tidak dapat secara otomatis menentukan waktu setempat.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1.png\" alt=\"Set Time Automatically (iOS)\" class=\"wp-image-23137 lazyload\" style=\"--smush-placeholder-width: 828px; --smush-placeholder-aspect-ratio: 828\/570;width:512px\" width=\"512\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1.png 828w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1-300x207.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1-150x103.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1-768x529.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1-500x344.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/04\/photo-1-255x176.png 255w\" data-sizes=\"(max-width: 828px) 100vw, 828px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Set Time Automatically (iOS)<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Lebih_Lanjut\"><\/span>Panduan Lebih Lanjut<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Apabila masih terkendala, silakan mengikuti langkah berikut:<\/p>\n\n\n\n<p>1. Tap dan tahan beberapa saat pada token iGracias Anda.<\/p>\n\n\n\n<p>2. Pilih ikon tempat sampah untuk menghapus token.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/06\/image-2.png\" alt=\"\" class=\"wp-image-18129 lazyload\" style=\"--smush-placeholder-width: 493px; --smush-placeholder-aspect-ratio: 493\/252;width:493px;height:252px\" width=\"493\" height=\"252\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/06\/image-2.png 959w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/06\/image-2-300x153.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/06\/image-2-150x77.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/06\/image-2-768x392.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/06\/image-2-255x130.png 255w\" data-sizes=\"(max-width: 493px) 100vw, 493px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>3. Hubungi <a href=\"https:\/\/wa.me\/6282319949941\" data-type=\"URL\" data-id=\"https:\/\/wa.me\/6282319949941\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">Admin<\/span><\/a> untuk dikirimkan <em>Secret Key<\/em> melalui SMS.<\/p>\n\n\n\n<p>4. Jika sudah menerima <em>Secret Key<\/em>, silakan ikuti <span style=\"text-decoration: underline;\"><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/user-manual-aktivasi-token-untuk-pegawai\/\" data-type=\"URL\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/user-manual-aktivasi-token-untuk-pegawai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Panduan Aktivasi<\/a><\/span>.<\/p>","protected":false},"author":16,"featured_media":0,"menu_order":194,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-15104","faq","type-faq","status-publish","hentry","faq_topics-token-login-igracias"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/15104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=15104"}],"version-history":[{"count":15,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/15104\/revisions"}],"predecessor-version":[{"id":23138,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/15104\/revisions\/23138"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=15104"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}