{"id":20514,"date":"2022-08-22T13:35:15","date_gmt":"2022-08-22T06:35:15","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=20514"},"modified":"2024-12-10T10:38:01","modified_gmt":"2024-12-10T03:38:01","slug":"gagal-login-igracias-dengan-notifikasi-username-and-password-not-correct-or-not-match","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/gagal-login-igracias-dengan-notifikasi-username-and-password-not-correct-or-not-match\/","title":{"rendered":"Gagal Login iGracias dengan Notifikasi &#8220;[LDAP] USERNAME AND PASSWORD NOT CORRECT OR NOT MATCH!&#8221;"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Untuk mengatasi kendala tersebut, ada beberapa hal yang dapat Anda lakukan:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pastikan login hanya dengan username saja tanpa domain email (@student.telkomuniversity.ac.id atau @telkomuniversity.ac.id)<\/li>\n\n\n\n<li>Hapus <em>cache <\/em>Dan <em>cookies <\/em>pada browser yang digunakan atau akses <span style=\"text-decoration: underline;\"><a href=\"https:\/\/igracias.telkomuniversity.ac.id\/\" data-type=\"URL\" data-id=\"https:\/\/igracias.telkomuniversity.ac.id\/\" target=\"_blank\" rel=\"noreferrer noopener\">Thank you<\/a><\/span> menggunakan <em>browser <\/em>lain.<\/li>\n\n\n\n<li>Apabila ada pengisian kode CAPTCHA, pastikan yang dimasukkan hanya karakter berwarna hitam saja<\/li>\n\n\n\n<li> Jika cara pertama gagal, silakan ubah password melalui <span style=\"text-decoration: underline;\"><a href=\"https:\/\/satu.telkomuniversity.ac.id\/auth\/forgot-password\" data-type=\"URL\" data-id=\"https:\/\/satu.telkomuniversity.ac.id\/auth\/forgot-password\" target=\"_blank\" rel=\"noreferrer noopener\">Tel-U Satu<\/a><\/span>.<\/li>\n\n\n\n<li>Jika cara pertama dan kedua gagal, silakan hubungi <span style=\"text-decoration: underline;\"><a href=\"https:\/\/wa.me\/6282319949941\" data-type=\"URL\" data-id=\"https:\/\/wa.me\/6282319949941\" target=\"_blank\" rel=\"noreferrer noopener\">Admin<\/a><\/span> untuk meminta bantuan dengan menyertakan identitas lengkap dan foto KTM atau KTP.<\/li>\n<\/ol>","protected":false},"author":18,"featured_media":20522,"menu_order":147,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-20514","faq","type-faq","status-publish","has-post-thumbnail","hentry","faq_topics-faq-igracias"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/20514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=20514"}],"version-history":[{"count":5,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/20514\/revisions"}],"predecessor-version":[{"id":26332,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/20514\/revisions\/26332"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/20522"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=20514"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}