{"id":22062,"date":"2023-03-17T09:35:38","date_gmt":"2023-03-17T02:35:38","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=22062"},"modified":"2024-02-29T08:31:31","modified_gmt":"2024-02-29T01:31:31","slug":"gagal-sign-in-civitax-username-dan-atau-password-kamu-salah","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/gagal-sign-in-civitax-username-dan-atau-password-kamu-salah\/","title":{"rendered":"Gagal Sign In CIVItax: &#8220;Username dan\/atau password kamu salah&#8221;"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Untuk mengatasi kendala <em>sign in <\/em>CIVItax, silakan dicoba terlebih dahulu untuk <em>sign in <\/em>on <a href=\"https:\/\/situ-sis.telkomuniversity.ac.id\/service-desk\">SITU<\/a> jika Anda dapat <em>sign in <\/em>pada SITU, silakan menghubungi <span style=\"text-decoration: underline;\"><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/daftar-kontak-layanan-tel-u\/\" data-type=\"URL\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/daftar-kontak-layanan-tel-u\/\" target=\"_blank\" rel=\"noreferrer noopener\">bagian Keuangan<\/a><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jika Anda juga tidak dapat <em>sign in <\/em>pada SITU, silakan <span style=\"text-decoration: underline;\"><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/frequently-asked-questions\/bagaimana-cara-melakukan-ubah-password-akun-sso\/\" data-type=\"URL\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/faq\/bagaimana-cara-melakukan-ubah-password-akun-sso\/\" target=\"_blank\" rel=\"noreferrer noopener\">mengubah <em>password <\/em>SSO<\/a><\/span> terlebih dahulu melalui iGracias, kemudian <em>sign in <\/em>kembali pada CIVItax<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"author":18,"featured_media":24285,"menu_order":38,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-22062","faq","type-faq","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/22062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=22062"}],"version-history":[{"count":5,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/22062\/revisions"}],"predecessor-version":[{"id":24362,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/22062\/revisions\/24362"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/24285"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=22062"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}