{"id":23204,"date":"2023-08-22T10:21:51","date_gmt":"2023-08-22T03:21:51","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=23204"},"modified":"2025-05-06T10:41:47","modified_gmt":"2025-05-06T03:41:47","slug":"panduan-aktivasi-two-factor-authentication-2fa-mfa-igracias-menggunakan-secret-key","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/panduan-aktivasi-two-factor-authentication-2fa-mfa-igracias-menggunakan-secret-key\/","title":{"rendered":"Panduan Aktivasi 2FA Google Authenticator iGracias menggunakan Secret Key"},"content":{"rendered":"<p>Berikut merupakan langkah-langkah aktivasi 2FA\/MFA iGracias menggunakan <em>secret key<\/em>:<\/p>\n\n\n\n<p>1. Hubungi tim IT Service Desk melalui chat WhatsApp ke nomor <a href=\"http:\/\/wa.me\/6282319949941\" data-type=\"link\" data-id=\"wa.me\/6282319949941\">082319949941<\/a> untuk mengajukan permohonan secret key atau jika sudah memilik secret key silakan lanjut ke poin 3<\/p>\n\n\n\n<p>2. Mendapatkan SMS atau <em>email<\/em> berisi <em>secret key<\/em> dari Telkom University<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"799\" height=\"637\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10.png\" alt=\"Secret Key iGracias\" class=\"wp-image-23205 lazyload\" style=\"--smush-placeholder-width: 799px; --smush-placeholder-aspect-ratio: 799\/637;width:312px;height:undefinedpx\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10.png 799w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-300x239.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-150x120.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-768x612.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-500x399.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-255x203.png 255w\" data-sizes=\"(max-width: 799px) 100vw, 799px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Secret Key iGracias<\/figcaption><\/figure>\n<\/div>\n\n\n<p>3. Unduh <strong>Google Authenticator <\/strong>melalui Google Play Store atau Apple App Store<\/p>\n\n\n\n<p>4. Buka aplikasi <strong>Google Authenticator<\/strong> &gt; Pilih <strong>&#8220;Get Started&#8221;<\/strong> lalu Login\/Sign In menggunakan akun email pribadi<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1580\" height=\"696\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/Screenshot-2025-01-20-at-05.58.56.png\" alt=\"\" class=\"wp-image-26539 lazyload\" style=\"--smush-placeholder-width: 1580px; --smush-placeholder-aspect-ratio: 1580\/696;width:549px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/Screenshot-2025-01-20-at-05.58.56.png 1580w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/Screenshot-2025-01-20-at-05.58.56-768x338.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/Screenshot-2025-01-20-at-05.58.56-500x220.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/Screenshot-2025-01-20-at-05.58.56-255x112.png 255w\" data-sizes=\"(max-width: 1580px) 100vw, 1580px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>6. Pilih tanda <strong>&#8220;+&#8221;<\/strong> di kanan atas layar &gt;&gt; klik <strong>&#8220;Enter A Setup Key&#8221;<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"574\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21-1024x574.jpg\" alt=\"\" class=\"wp-image-25189 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/574;width:359px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21-1024x574.jpg 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21-300x168.jpg 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21-150x84.jpg 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21-768x431.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21-500x280.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21-255x143.jpg 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2022\/08\/2024-07-17-13.26.21.jpg 1125w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<p>7. Masukan <strong>&#8220;Account Name: iGracias&#8221;<\/strong>, <strong>&#8220;Your key: Secret key dikirim via sms&#8221;<\/strong>, <strong>&#8220;Type of key: Time Based&#8221;<\/strong> &gt; Klik <strong>&#8220;Add&#8221;<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"744\" height=\"1024\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13-744x1024.jpg\" alt=\"\" class=\"wp-image-25200 lazyload\" style=\"--smush-placeholder-width: 744px; --smush-placeholder-aspect-ratio: 744\/1024;width:207px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13-744x1024.jpg 744w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13-218x300.jpg 218w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13-109x150.jpg 109w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13-768x1057.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13-500x688.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13-255x351.jpg 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/2024-07-17-14.03.13.jpg 930w\" data-sizes=\"(max-width: 744px) 100vw, 744px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>8. Silahkan dicoba login ulang iGracias menggunakan token yang sudah terdaftar di App Google Authenticator<\/p>\n\n\n\n<p>Note:<\/p>\n\n\n\n<p>1.&nbsp;<strong>Forbidden&nbsp;<\/strong>delete app&nbsp;<em>authenticator&nbsp;<\/em>karena kode token terbaru selalu dibutuhkan untuk melakukan&nbsp;<em>login<\/em><\/p>\n\n\n\n<p>2.&nbsp;<strong>PENTING!<\/strong> Pastikan masuk\/login ke aplikasi Authenticator dengan <strong>akun email pribadi <\/strong>supaya kode terbackup secara online ke email pengguna. Hal ini memudahkan pemulihan kode saat ada <strong>pergantian device<\/strong> sehingga tidak perlu <strong>aktivasi<\/strong> ulang.<\/p>\n\n\n\n<p>3. <a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/frequently-asked-questions\/token-pada-aplikasi-authenticator-saya-tidak-bisa-digunakan-untuk-login\/\" target=\"_blank\" rel=\"noreferrer noopener\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><span style=\"text-decoration: underline;\">Solusi kode token dari aplikasi&nbsp;<em>authenticator&nbsp;<\/em>tidak dapat digunakan<\/span><\/mark><\/a><\/p>\n\n\n\n<p>4. Video panduan aktivasi silakan akses link berikut: <a href=\"https:\/\/youtu.be\/ZXSFEG05n4s\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><span style=\"text-decoration: underline;\">Video Panduan Aktivasi 2FA iGracias menggunakan Secret Key<\/span><\/mark><\/a><\/p>\n\n\n\n<p><\/p>","protected":false},"author":18,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-23204","faq","type-faq","status-publish","hentry","faq_topics-faq-igracias","faq_topics-token-login-igracias"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=23204"}],"version-history":[{"count":20,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23204\/revisions"}],"predecessor-version":[{"id":27291,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23204\/revisions\/27291"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=23204"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}