{"id":23222,"date":"2023-08-23T08:58:19","date_gmt":"2023-08-23T01:58:19","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&p=23222"},"modified":"2025-12-09T09:52:58","modified_gmt":"2025-12-09T02:52:58","slug":"bagaimana-jika-lupa-kata-sandi-akun-sso","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/bagaimana-jika-lupa-kata-sandi-akun-sso\/","title":{"rendered":"Bagaimana Jika Lupa Kata Sandi Akun SSO?"},"content":{"rendered":"

Jika lupa kata sandi silakan lakukan reset kata sandi SSO melalui Tel-U Satu<\/a><\/span>, ikuti langkah-langkah berikut:<\/strong><\/p>\n\n\n\n

1. Pada halaman utama Tel-U SATU, pilih Lupa Sandi? <\/strong><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

2. Enter “Username SSO”<\/strong> Dan “NIK (Nomor Induk Kependudukan)”<\/strong> lalu pilih “Selanjutnya”<\/strong><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

3. Pilih salah satu metode pengiriman kode OTP melalui SMS atau WhatsApp, lalu masukkan kode OTP yang diterima dan pilih “Konfirmasi<\/strong>\u201c<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

4. Masukkan “Kata Sandi Baru”,<\/strong> Dan “Konfirmasi Kata Sandi”<\/strong>, kemudian pilih \u201cSave\u201d<\/strong>untuk menyelesaikan proses Reset Password SSO<\/strong><\/em><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

*Pastikan pembuatan kata sandi baru sesuai kriteria yang ada, diantaranya:<\/p>\n\n\n\n

    \n
  1. Terdiri dari 8-12 karakter<\/li>\n\n\n\n
  2. Memiliki kombinasi huruf besar dan huruf kecil<\/li>\n\n\n\n
  3. Terdapat angka antara 0 s.d 9<\/li>\n\n\n\n
  4. Memiliki karakter khusus simbol yang diperbolehkan; !@$*,.\u201d\u2018:<\/li>\n\n\n\n
  5. Tidak boleh mengandung nama pengguna<\/li>\n<\/ol>","protected":false},"author":17,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-23222","faq","type-faq","status-publish","hentry","faq_topics-faq-sso"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=23222"}],"version-history":[{"count":11,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23222\/revisions"}],"predecessor-version":[{"id":28439,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23222\/revisions\/28439"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=23222"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}