{"id":23510,"date":"2023-10-12T08:56:08","date_gmt":"2023-10-12T01:56:08","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=23510"},"modified":"2026-04-23T10:36:53","modified_gmt":"2026-04-23T03:36:53","slug":"aplikasi-mytelu-mobile","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/","title":{"rendered":"Information Regarding Usage Challenges and MyTelu Mobile Guide"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #353535;color:#353535\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #353535;color:#353535\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kendala_login_MyTelU\" >Kendala login MyTelU<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Tidak_bisa_login_muncul_notifikasi_server_error_atau_login_error\" >Tidak bisa login, muncul notifikasi server error atau login error<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Gagal_Login_My_TelU_1500\" >Gagal Login My TelU (1500)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kendala_tidak_bisa_login_ke_app_MyTelutetapi_untuk_login_igraciasemailoffice365_Tune_bisa_diakses_Apa_yang_harus_dilakukan\" >Kendala tidak bisa login ke app MyTelu,tetapi untuk login igracias,email,office365, Tune bisa diakses. Apa yang harus dilakukan?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kendala_Tidak_Bisa_Login_App_MyTel-U_Notifikasi_%E2%80%9CError_70%E2%80%9D\" >Kendala Tidak Bisa Login App MyTel-U, Notifikasi &#8220;Error 70&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kendala_Tidak_Bisa_Login_App_MyTel-U_Notifikasi_%E2%80%9C0%E2%80%9D\" >Kendala Tidak Bisa Login App MyTel-U Notifikasi &#8220;0&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kendala_App_MyTel-U_Tidak_Bisa_Masuk_Ke_Halaman_Login\" >Kendala App MyTel-U Tidak Bisa Masuk Ke Halaman Login<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Presensi_Scan_QR_MyTelU\" >Presensi \/ Scan QR MyTelU<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Petunjuk_Penggunaan_My_TelU_Mobile_App_untuk_Menunjang_Presensi_Perkuliahan\" >Petunjuk Penggunaan My TelU Mobile App untuk Menunjang Presensi Perkuliahan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Gagal_Presensi_QR_Muncul_Pesan_%E2%80%9CPastikan_Scan_QR_Anda_Sudah_Paling_Terupdate%E2%80%9D\" >Gagal Presensi QR, Muncul Pesan &#8220;Pastikan Scan QR Anda Sudah Paling Terupdate&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Gagal_Scan_QR_Rapat_Muncul_Pesan_500\" >Gagal Scan QR Rapat, Muncul Pesan (500)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#QR_Code_Agenda_Rapat\" >QR Code Agenda Rapat<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Panduan_Membuat_QR_Code_untuk_Agenda_Rapat\" >Panduan Membuat QR Code untuk Agenda Rapat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Panduan_Unduh_Data_Presensi_QR_Code_My_TelU\" >Panduan Unduh Data Presensi QR Code My TelU<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Checkin_employee_pada_MyTelU\" >Checkin employee pada MyTelU<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Bagaimana_Cara_Checkin_pada_saat_Diwajibkan_untuk_Mengisi_Survey\" >Bagaimana Cara Checkin pada saat Diwajibkan untuk Mengisi Survey?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kendala_Upload_Banner_MyTelU\" >Kendala Upload Banner MyTelU<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Pada_Saat_Mengunggah_Banner_Berhasil_ditambahkan_Namun_Banner_tidak_Bertambah_ditimelinenya\" >Pada Saat Mengunggah Banner Berhasil ditambahkan, Namun Banner tidak Bertambah&nbsp;ditimelinenya<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#FAQ_MyTelU\" >FAQ MyTelU<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#FAQ_Kendala_QR_Code_App_My_TelU\" >FAQ Kendala QR Code App My TelU<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Mengapa_Saya_Tidak_Bisa_Melihat_Menu_Semester_Yang_Berjalan_Saat_Ini\" >Mengapa Saya Tidak Bisa Melihat Menu Semester Yang Berjalan Saat Ini ?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kenapa_Nilai_Saya_Di_Mytelu_Tidak_Muncul\" >Kenapa Nilai Saya Di Mytelu Tidak Muncul<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Kenapa_Aplikasi_di_Mytelu_Saya_Tidak_Menampilkan_Jadwal_Perkuliahan\" >Kenapa Aplikasi di Mytelu Saya Tidak Menampilkan Jadwal Perkuliahan ?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/aplikasi-mytelu-mobile\/#Update_Versi_Aplikasi_My_TelU\" >Update Versi Aplikasi My TelU<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_login_MyTelU\"><\/span>Kendala login MyTelU<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Tidak_bisa_login_muncul_notifikasi_server_error_atau_login_error\"><\/span>Tidak bisa login, muncul notifikasi server error atau login error<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Silahkan untuk memastikan versi Aplikasi&nbsp;<a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/mytelu\/\">MyTelU<\/a>&nbsp;sudah terupdate dengan versi terbaru.<\/li>\n\n\n\n<li>Silahkan di cek untuk penggunaan GPS dinyalakan dengan cara menu Setting &gt; Lokasi &gt; klik On<\/li>\n<\/ul>\n\n\n\n<p>Jika masih terkendala dapat menghubungi Service Desk disertakan dengan username, NIM\/NIP, dan <em>screenshot<\/em> permasalahan.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Gagal_Login_My_TelU_1500\"><\/span>Gagal Login My TelU (1500)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Q: Saya gagal login My TelU, username dan password yang saya masukkan sudah sesuai dengan SSO<br>A: Pastikan username yang di input sudah menggunakan huruf kecil seluruhnya dan tidak menyertakan domain @student.telkomuniversity.ac.id  <\/p>\n\n\n\n<p>Jika masih terkendala, silakan menghubungi kami di&nbsp;<strong><a href=\"https:\/\/wa.me\/6282319949941\" target=\"_blank\" rel=\"noreferrer noopener\">082319949941<\/a><\/strong>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_tidak_bisa_login_ke_app_MyTelutetapi_untuk_login_igraciasemailoffice365_Tune_bisa_diakses_Apa_yang_harus_dilakukan\"><\/span>Kendala tidak bisa login ke app MyTelu,tetapi untuk login igracias,email,office365, Tune bisa diakses. Apa yang harus dilakukan?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Untuk kendala (1401\/1400) silakan dicoba ubah password melalui igracias atau melalui (<a href=\"https:\/\/satu.telkomuniversity.ac.id\/auth\/forgot-password\">https:\/\/satu.telkomuniversity.ac.id\/auth\/forgot-password<\/a>) terlebih dahulu kemudian dicoba akses mytelu nya dengan menggunakan password&nbsp;baru.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_Tidak_Bisa_Login_App_MyTel-U_Notifikasi_%E2%80%9CError_70%E2%80%9D\"><\/span>Kendala Tidak Bisa Login App MyTel-U, Notifikasi &#8220;Error 70&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Untuk kendala notifikasi <strong>&#8220;error 70&#8221;<\/strong> silahkan dicoba tutup aplikasi MyTel-U, lalu dibuka kembali aplikasi MyTel-U nya.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_Tidak_Bisa_Login_App_MyTel-U_Notifikasi_%E2%80%9C0%E2%80%9D\"><\/span>Kendala Tidak Bisa Login App MyTel-U Notifikasi &#8220;0&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Untuk kendala notifikasi <strong>&#8220;error 0&#8221;<\/strong> silahkan dicoba tutup aplikasi MyTel-U, lalu dibuka kembali aplikasi MyTel-U nya. <br><strong>*Untuk Panduan video link berikut: <a href=\"https:\/\/youtu.be\/1ULhJSJZmu8\">https:\/\/youtu.be\/1ULhJSJZmu8<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_App_MyTel-U_Tidak_Bisa_Masuk_Ke_Halaman_Login\"><\/span>Kendala App MyTel-U Tidak Bisa Masuk Ke Halaman Login <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"738\" height=\"1600\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/stuck-mytelu.jpg\" alt=\"\" class=\"wp-image-26999 lazyload\" style=\"--smush-placeholder-width: 738px; --smush-placeholder-aspect-ratio: 738\/1600;width:132px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/stuck-mytelu.jpg 738w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/stuck-mytelu-768x1665.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/stuck-mytelu-500x1084.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/stuck-mytelu-255x553.jpg 255w\" data-sizes=\"(max-width: 738px) 100vw, 738px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>Untuk kendala seperti diatas dapat dicoba dengan melakukan beberapa cara berikut.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Install Ulang Aplikasi<\/li>\n\n\n\n<li>Pastikan Aplikasi Sudah ter-Update ke Versi terbaru<\/li>\n\n\n\n<li>Update System pada Device nya (Perbarui Perangkat)<\/li>\n\n\n\n<li>Tunggu sekitar 5-10 menit, setelah itu bisa dicoba login aplikasi kembali<\/li>\n\n\n\n<li>Jika masih terkendala, silakan menghubungi kami di&nbsp;<strong><a href=\"https:\/\/wa.me\/6282319949941\" target=\"_blank\" rel=\"noreferrer noopener\">082319949941<\/a><\/strong><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Presensi_Scan_QR_MyTelU\"><\/span>Presensi \/ Scan QR MyTelU<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Petunjuk_Penggunaan_My_TelU_Mobile_App_untuk_Menunjang_Presensi_Perkuliahan\"><\/span>Petunjuk Penggunaan My TelU Mobile App untuk Menunjang Presensi Perkuliahan<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Untuk menunjang perkuliahan, aplikasi My TelU dapat digunakan sebagai media Presensi Perkuliahan. Berikut beberapa dokumen terkait petunjuk penggunaan aplikasi My TelU untuk menunjang proses tersebut.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pilih &#8220;Scan&#8221; <\/li>\n\n\n\n<li>Menampilkan 2 opsi scan<\/li>\n\n\n\n<li>Jika untuk absensi perkuliahan pilih <strong>&#8220;Scan presensi&#8221;<\/strong> dan jika untuk presensi event silahkan pilih <strong>&#8220;Scan event&#8221;<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center\"> <img decoding=\"async\" width=\"275\" height=\"496\" class=\"wp-image-26093 lazyload\" style=\"--smush-placeholder-width: 275px; --smush-placeholder-aspect-ratio: 275\/496;width: 275px;\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.51.jpg\" alt=\"\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.51.jpg 710w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.51-166x300.jpg 166w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.51-568x1024.jpg 568w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.51-83x150.jpg 83w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.51-500x901.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.51-255x460.jpg 255w\" data-sizes=\"(max-width: 275px) 100vw, 275px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><img decoding=\"async\" width=\"275\" height=\"476\" class=\"wp-image-26094 lazyload\" style=\"--smush-placeholder-width: 275px; --smush-placeholder-aspect-ratio: 275\/476;width: 275px;\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.48-1.jpg\" alt=\"\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.48-1.jpg 739w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.48-1-173x300.jpg 173w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.48-1-591x1024.jpg 591w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.48-1-87x150.jpg 87w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.48-1-500x866.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/2024-11-15-14.25.48-1-255x442.jpg 255w\" data-sizes=\"(max-width: 275px) 100vw, 275px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Gagal_Presensi_QR_Muncul_Pesan_%E2%80%9CPastikan_Scan_QR_Anda_Sudah_Paling_Terupdate%E2%80%9D\"><\/span>Gagal Presensi QR, Muncul Pesan &#8220;Pastikan Scan QR Anda Sudah Paling Terupdate&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Untuk mengatasi masalah tersebut:<\/p>\n\n\n\n<p>1. Pastikan mahasiswa terdaftar di kelas Mata Kuliah yang bersangkutan dan melakukan scan di jam perkuliahan. <\/p>\n\n\n\n<p>2. Pastikan mahasiswa sudah melakukan update aplikasi ke version yang terbaru, kemudian dicoba restart device nya terlebih dahulu <\/p>\n\n\n\n<p>3. Dari sisi dosen, silakan dicoba melakukan refresh untuk mendapatkan QR Code baru karena 1 QR Code hanya berlaku selama 15 menit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Gagal_Scan_QR_Rapat_Muncul_Pesan_500\"><\/span>Gagal Scan QR Rapat, Muncul Pesan (500)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"738\" height=\"1600\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/image.png\" alt=\"\" class=\"wp-image-29112 lazyload\" style=\"--smush-placeholder-width: 738px; --smush-placeholder-aspect-ratio: 738\/1600;aspect-ratio:0.46125290023201854;width:306px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/image.png 738w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/image-768x1665.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/image-500x1084.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/image-255x553.png 255w\" data-sizes=\"(max-width: 738px) 100vw, 738px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\">\n<li>Lakukan <a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/frequently-asked-questions\/cara-clear-cache-aplikasi-mytelu-mobile\/\">clear cache<\/a> aplikasi mytelu.<\/li>\n\n\n\n<li>Re-login dan lakukan scan kembali.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"QR_Code_Agenda_Rapat\"><\/span>QR Code Agenda Rapat<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Membuat_QR_Code_untuk_Agenda_Rapat\"><\/span>Panduan Membuat QR Code untuk Agenda Rapat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pembuatan QR Presensi aplikasi My TelU Mobile dapat dilakukan oleh Kepala Urusan atau pejabat lain yang berwenang pada Unit\/Fakultas masing-masing mengikuti langkah-langkah berikut <a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/frequently-asked-questions\/panduan-membuat-qr-code-presensi-my-telu\/\" data-type=\"link\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/faq\/panduan-membuat-qr-code-presensi-my-telu\/\">Panduan Membuat QR Code untuk Agenda Rapat<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Unduh_Data_Presensi_QR_Code_My_TelU\"><\/span>Panduan Unduh Data Presensi QR Code My TelU<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pengunduhan data presensi QR Code aplikasi My TelU Mobile dapat dilakukan oleh Kepala Urusan atau pejabat lain yang berwenang pada Unit\/Fakultas masing-masing mengikuti langkah-langkah berikut:<\/p>\n\n\n\n<p>1. Akses&nbsp;<a href=\"https:\/\/mytelumobile.telkomuniversity.ac.id\/\">https:\/\/mytelumobile.telkomuniversity.ac.id\/<\/a>&nbsp;Dan&nbsp;<em>sign in&nbsp;<\/em>menggunakan akun SSO Tel-U<\/p>\n\n\n\n<p>2. Melalui menu&nbsp;<strong>Scan QR Presensi<\/strong>, cari dan pilih&nbsp;<strong>Acara&nbsp;<\/strong>yang diinginkan<\/p>\n\n\n\n<p>3. Klik ikon&nbsp;<strong>Unduh&nbsp;<\/strong>berwarna biru untuk mengunduh data dalam format Excel atau ikon berwarna abu-abu untuk mengunduh data dalam format PDF<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1024\" height=\"442\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/photo-2-1024x442-1.png\" alt=\"\" class=\"wp-image-23517 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/photo-2-1024x442-1.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/photo-2-1024x442-1-300x129.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/photo-2-1024x442-1-150x65.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/photo-2-1024x442-1-768x332.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/photo-2-1024x442-1-500x216.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/photo-2-1024x442-1-255x110.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/442;\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Checkin_employee_pada_MyTelU\"><\/span>Checkin employee pada MyTelU<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Bagaimana_Cara_Checkin_pada_saat_Diwajibkan_untuk_Mengisi_Survey\"><\/span>Bagaimana Cara Checkin pada saat Diwajibkan untuk Mengisi Survey?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>1) Pastikan pengaturan lokasi di perangkat Anda sudah diaktifkan. Cara mengaktifkan location dapat dilakukan di menu setting kemudian cari location.<\/p>\n\n\n\n<p>2) Setelah login My Telu, silakan klik link menu Survey yang terletak di bawah tombol checkin, kemudian isi survei.<\/p>\n\n\n\n<p>3) Setelah mengisi survei, silakan klik menu Checkin untuk melakukan Check-In kehadiran.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_Upload_Banner_MyTelU\"><\/span>Kendala Upload Banner MyTelU<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Pada_Saat_Mengunggah_Banner_Berhasil_ditambahkan_Namun_Banner_tidak_Bertambah_ditimelinenya\"><\/span>Pada Saat Mengunggah Banner Berhasil ditambahkan, Namun Banner tidak Bertambah&nbsp;ditimelinenya<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pastikan untuk ukuran Banner sudah sesuai di ukuran 720 \u00d7 350 px <\/li>\n\n\n\n<li>Pada redaksi caption mohon dapat disesuaikan\/dipersingkat saja seperti judul banner <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"FAQ_MyTelU\"><\/span>FAQ MyTelU<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"FAQ_Kendala_QR_Code_App_My_TelU\"><\/span>FAQ Kendala QR Code App My TelU<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"has-cyan-bluish-gray-background-color has-background\">Q: Sudah instal aplikasi My TelU versi terbaru, namun fitur scan QR code tidak ada atau tidak bisa digunakan<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\">A: Silakan dicoba relogin dan melakukan&nbsp;<strong><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/frequently-asked-questions\/panduan-clear-cache-aplikasi-my-telu-pada-android-dan-ios\/\" target=\"_blank\" rel=\"noreferrer noopener\">clear cache dan clear data<\/a><\/strong>&nbsp;aplikasi My TelU pada Pengaturan\/Settings perangkat Anda atau melakukan reinstall aplikasi My TelU<\/p>\n\n\n\n<p class=\"has-cyan-bluish-gray-background-color has-background\">Q: Layar berwarna hitam (black screen) saat akan melakukan scan QR code<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\">A: Allow atau Izinkan penggunaan kamera untuk aplikasi My TelU pada Pengaturan\/Settings perangkat Anda<\/p>\n\n\n\n<p class=\"has-cyan-bluish-gray-background-color has-background\">Q: Tidak bisa membuka fitur scan QR code di rumah atau indekos<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\">A: Scan QR code diperuntukkan untuk melakukan check-in di area kampus Tel-U, sehingga hanya bisa dipergunakan di lingkungan kampus<\/p>\n\n\n\n<p class=\"has-cyan-bluish-gray-background-color has-background\">Q: Tidak bisa menggunakan fitur scan QR code<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\">A: Allow atau Izinkan semua akses untuk aplikasi My TelU pada Pengaturan\/Settings perangkat Anda (termasuk izin akses lokasi)<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Mengapa_Saya_Tidak_Bisa_Melihat_Menu_Semester_Yang_Berjalan_Saat_Ini\"><\/span>Mengapa Saya Tidak Bisa Melihat Menu Semester Yang Berjalan Saat Ini ? <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Mengenai menu semester yang tidak muncul dikarenakan saat ini aplikasi mytelu sudah <strong>update ke versi terbaru (2.0.6)<\/strong> Pada versi ini, aplikasi <strong>hanya akan menampilkan semester yang sudah berjalan saja<\/strong>. Semester lain akan muncul jika index nilainya sudah ada di igracias. Silahkan lakukan pengecekan secara berkala.<br>Untuk melihat nilai yang belum difinalisasi, silahkan cek melalui igracias ke menu nilai &gt; KHS &gt; lihat nilai<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kenapa_Nilai_Saya_Di_Mytelu_Tidak_Muncul\"><\/span>Kenapa Nilai Saya Di Mytelu Tidak Muncul<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"484\" height=\"632\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/nilai-mytelu-ga-muncul.jpg\" alt=\"\" class=\"wp-image-28611 lazyload\" style=\"--smush-placeholder-width: 484px; --smush-placeholder-aspect-ratio: 484\/632;aspect-ratio:0.7658169950799812;width:260px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/nilai-mytelu-ga-muncul.jpg 484w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/nilai-mytelu-ga-muncul-768x1002.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/nilai-mytelu-ga-muncul-255x333.jpg 255w\" data-sizes=\"(max-width: 484px) 100vw, 484px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>Dikarenakan masih menggunakan aplikasi versi lama, silahkan install ulang dan <strong>perbarui ke versi terbaru<\/strong>. Kemudian dicoba login kembali. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kenapa_Aplikasi_di_Mytelu_Saya_Tidak_Menampilkan_Jadwal_Perkuliahan\"><\/span>Kenapa Aplikasi di Mytelu Saya Tidak Menampilkan Jadwal Perkuliahan ?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"731\" height=\"1280\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/JADWAL-mytelu-1.jpg\" alt=\"\" class=\"wp-image-28817 lazyload\" style=\"--smush-placeholder-width: 731px; --smush-placeholder-aspect-ratio: 731\/1280;aspect-ratio:0.5710942071386775;width:226px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/JADWAL-mytelu-1.jpg 731w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/JADWAL-mytelu-1-768x1344.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/JADWAL-mytelu-1-500x876.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/JADWAL-mytelu-1-255x447.jpg 255w\" data-sizes=\"(max-width: 731px) 100vw, 731px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>Hal ini terjadi karena <strong>pembayaran dilakukan di luar masa registrasi<\/strong>, sehingga proses registrasi belum selesai dan jadwal belum dapat ditampilkan.<\/p>\n\n\n\n<p>Silahkan melakukan proses registrasi pada masa PRS (Perubahan Rencana Studi) terlebih dahulu agar jadwal dapat muncul di sistem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-pink-background-color has-background\"><span class=\"ez-toc-section\" id=\"Update_Versi_Aplikasi_My_TelU\"><\/span>Update Versi Aplikasi My TelU <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pada versi 2.0.7, fitur scan QR presensi telah diperbarui untuk memudahkan pengguna dalam melakukan pemindaian QR code. Adapun fitur-fitur terbaru sebagai berikut :<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"773\" height=\"1571\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/qr-baru-mytelu.png\" alt=\"\" class=\"wp-image-29023 lazyload\" style=\"--smush-placeholder-width: 773px; --smush-placeholder-aspect-ratio: 773\/1571;aspect-ratio:0.4920503933542389;width:232px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/qr-baru-mytelu.png 773w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/qr-baru-mytelu-768x1560.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/qr-baru-mytelu-500x1016.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/10\/qr-baru-mytelu-255x518.png 255w\" data-sizes=\"(max-width: 773px) 100vw, 773px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Upload<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Pengguna dapat mengunggah foto QR presensi dengan menekan tombol &#8220;Upload&#8221;, lalu memilih gambar QR yang ingin dipindai.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Flash<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Fitur ini bisa digunakan apabila saat kondisi pencahayaan kurang atau gelap agar QR code tetap dapat terbaca.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Flip<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Memungkinkan pengguna melakukan scan menggunakan kamera depan.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Riwayat<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Setelah melakukan scan QR Presensi, pengguna dapat melihat riwayat scan pada menu &#8220;riwayat check-in&#8221;<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>Zoom in\/out<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Digunakan untuk memperbesar atau memperkecil tampilan saat QR presensi berada terlalu jauh.<\/p>","protected":false},"author":17,"featured_media":23690,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-23510","faq","type-faq","status-publish","has-post-thumbnail","hentry","faq_topics-faq-mytelu-mobile"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=23510"}],"version-history":[{"count":35,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23510\/revisions"}],"predecessor-version":[{"id":29114,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23510\/revisions\/29114"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/23690"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=23510"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}