{"id":23670,"date":"2023-11-09T13:54:05","date_gmt":"2023-11-09T06:54:05","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=23670"},"modified":"2025-06-05T09:11:34","modified_gmt":"2025-06-05T02:11:34","slug":"informasi-terkait-kendala-pengguna-dan-panduan-eprt","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-pengguna-dan-panduan-eprt\/","title":{"rendered":"Informasi Terkait Kendala Penggunaan dan Panduan EPRT"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #353535;color:#353535\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #353535;color:#353535\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-pengguna-dan-panduan-eprt\/#Bagaimana_Cara_Input_Skor_EPrT_Apabila_Saya_Melakukan_Pendaftaran_Tidak_Menggunakan_Akun_SSO_Mahasiswa\" >Bagaimana Cara Input Skor EPrT Apabila Saya Melakukan Pendaftaran Tidak Menggunakan Akun SSO Mahasiswa?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-pengguna-dan-panduan-eprt\/#Bagaimana_Cara_Alumni_untuk_Mengakses_Sertifikat_EPrT\" >Bagaimana Cara Alumni untuk Mengakses Sertifikat EPrT?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-pengguna-dan-panduan-eprt\/#Bagaimana_jika_kendala_SEB_untuk_Tes_EPrT\" >Bagaimana jika kendala SEB untuk Tes EPrT?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-pengguna-dan-panduan-eprt\/#Di_Mana_Saya_Bisa_Mendapatkan_Soft_File_Sertifikat_EPrT\" >Di Mana Saya Bisa Mendapatkan Soft File Sertifikat EPrT?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-pengguna-dan-panduan-eprt\/#Bagaimana_Solusi_nya_Jika_Tidak_Berhasil_Input_Hasil_Tes_ECT_Dari_Instansi_Luar_ke_Dalam_Igracias\" >Bagaimana Solusi nya Jika Tidak Berhasil Input Hasil Tes ECT Dari Instansi Luar ke Dalam Igracias ?<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<h2 class=\"wp-block-heading has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Bagaimana_Cara_Input_Skor_EPrT_Apabila_Saya_Melakukan_Pendaftaran_Tidak_Menggunakan_Akun_SSO_Mahasiswa\"><\/span>Bagaimana Cara Input Skor EPrT Apabila Saya Melakukan Pendaftaran Tidak Menggunakan Akun SSO Mahasiswa?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Untuk melakukan input skor EPrT ke akun SSO, silakan ikuti langkah-langkah berikut:<\/p>\n\n\n\n<p>1. Akses <span style=\"text-decoration: underline;\"><a href=\"https:\/\/igracias.telkomuniversity.ac.id\/\" data-type=\"URL\" data-id=\"https:\/\/igracias.telkomuniversity.ac.id\/\" target=\"_blank\" rel=\"noreferrer noopener\">Thank you<\/a><\/span> Dan <em>login <\/em>menggunakan akun SSO<\/p>\n\n\n\n<p>2. Pilih menu <strong>Pusat Bahasa<\/strong> &gt;&gt; <strong>Skor Tes Bahasa<\/strong> &gt;&gt; <strong>Input Nilai Dari Instansi Luar<\/strong><\/p>\n\n\n\n<p>3. Melalui halaman tersebut, pilih <strong>Tambah<\/strong><\/p>\n\n\n\n<p>4. Isi <strong>Data Lembaga <\/strong>Dan <strong>Data Sertifikat<\/strong>, kemudian pilih <strong>Tambah<\/strong><\/p>\n\n\n\n<p>5. Terakhir, Anda perlu menunggu beberapa saat agar pengajuan dapat diterima oleh <span style=\"text-decoration: underline;\"><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/daftar-kontak-layanan-tel-u\/\" data-type=\"URL\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/daftar-kontak-layanan-tel-u\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pusat Bahasa<\/a><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Bagaimana_Cara_Alumni_untuk_Mengakses_Sertifikat_EPrT\"><\/span>Bagaimana Cara Alumni untuk Mengakses Sertifikat EPrT?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Alumni dapat menghubungi <span style=\"text-decoration: underline;\"><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/daftar-kontak-layanan-tel-u\/\" data-type=\"URL\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/daftar-kontak-layanan-tel-u\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pusat Bahasa<\/a><\/span> untuk mengakases sertifikat EPrT<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Bagaimana_jika_kendala_SEB_untuk_Tes_EPrT\"><\/span>Bagaimana jika kendala SEB untuk Tes EPrT?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Terkait kendala tersebut, silahkan menghubungi <span style=\"text-decoration: underline;\"><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/daftar-kontak-layanan-tel-u\/\" data-type=\"URL\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/daftar-kontak-layanan-tel-u\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pusat Bahasa<\/a><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Di_Mana_Saya_Bisa_Mendapatkan_Soft_File_Sertifikat_EPrT\"><\/span>Di Mana Saya Bisa Mendapatkan Soft File Sertifikat EPrT?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Soft file sertifikat EPrT dapat diunduh secara mandiri di iGracias pada menu Pusat Bahasa &gt;&gt; Skor Tes Bahasa &gt;&gt; Nilai Tes Bahasa &gt;&gt; Aksi &gt;&gt; Certificate Language Test<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Bagaimana_Solusi_nya_Jika_Tidak_Berhasil_Input_Hasil_Tes_ECT_Dari_Instansi_Luar_ke_Dalam_Igracias\"><\/span>Bagaimana Solusi nya Jika Tidak Berhasil Input Hasil Tes ECT Dari Instansi Luar ke Dalam Igracias ?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1280\" height=\"914\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/11\/input-ECT.jpg\" alt=\"\" class=\"wp-image-27457 lazyload\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/914;width:368px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/11\/input-ECT.jpg 1280w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/11\/input-ECT-768x548.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/11\/input-ECT-500x357.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/11\/input-ECT-255x182.jpg 255w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>Untuk hal tersebut harap pastikan beberapa hal berikut :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pengisian alamat lembaga secukup nya (tidak terlalu panjang)<\/li>\n\n\n\n<li>Tanggal berlaku sertifikat dan tanggal print yang diinputkan sudah sesuai (diinput tanggal expirednya).<\/li>\n<\/ol>","protected":false},"author":17,"featured_media":23675,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-23670","faq","type-faq","status-publish","has-post-thumbnail","hentry","faq_topics-faq-eprt"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=23670"}],"version-history":[{"count":4,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23670\/revisions"}],"predecessor-version":[{"id":27458,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23670\/revisions\/27458"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/23675"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=23670"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}