{"id":23810,"date":"2023-12-14T13:20:19","date_gmt":"2023-12-14T06:20:19","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=23810"},"modified":"2025-12-10T08:29:14","modified_gmt":"2025-12-10T01:29:14","slug":"informasi-terkait-kendala-penggunaan-dan-panduan-office365","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/","title":{"rendered":"Information Regarding Usage Constraints and Microsoft 365 for Windows Guide"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Daftar Isi<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #353535;color:#353535\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #353535;color:#353535\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Gagal_AktivasiSign_In_Aplikasi_Microsoft_365\" >Gagal Aktivasi\/Sign In Aplikasi Microsoft 365<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Panduan_Sign_Out_Microsoft_Office\" >Panduan Sign Out Microsoft Office<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Panduan_Sign_In_Microsoft_Office\" >Panduan Sign In Microsoft Office<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Apabila_Muncul_Notifikasi_%E2%80%98Akun_Tidak_Lagi_Aktif_pada_Aplikasi_Microsoft\" >Apabila Muncul Notifikasi &#8216;Akun Tidak Lagi Aktif&#8217; pada Aplikasi Microsoft<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Cara_Ubah_Password_Microsoft_365_untuk_Akun_Unit\" >Cara Ubah Password Microsoft 365 untuk Akun Unit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Saya_alumni_tidak_bisa_login_dengan_akun_office_365\" >Saya alumni tidak bisa login dengan akun office 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Saya_Terkendala_Login_Office_365\" >Saya Terkendala Login Office 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Bagaimana_Cara_Cek_Versi_Microsoft_Office_yang_Terinstal_di_Komputer_Saya\" >Bagaimana Cara Cek Versi Microsoft Office yang Terinstal di Komputer Saya?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Office_Error_Code_30015-11_3221225506_While_Installing\" >Office Error Code 30015-11 (3221225506) While Installing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Bagaimana_Cara_Melakukan_Broadcast_Email_kepada_Mahasiswa_dan_Pegawai\" >Bagaimana Cara Melakukan Broadcast Email kepada Mahasiswa dan Pegawai?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Panduan_Menambahkan_Add-In_Mendeley_di_Microsoft_Office_Word\" >Panduan Menambahkan Add-In Mendeley di Microsoft Office Word<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Penggunaan_Fitur_Meeting_pada_Microsoft_Teams\" >Penggunaan Fitur Meeting pada Microsoft Teams<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Notifikasi_%E2%80%9Ckesalahan_1200_failed_1200%E2%80%9D_Ketika_Login_Akun_Office365_pada_Aplikasi_Office_di_laptopPC\" >Notifikasi &#8220;kesalahan 1200 \/ failed 1200&#8221; Ketika Login Akun Office365 pada Aplikasi Office di laptop\/PC<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Kesalahan_%E2%80%9CAda_yang_salah%E2%80%9D_ketika_mencoba_memulai_aplikasi_Office\" >Kesalahan &#8220;Ada yang salah&#8221; ketika mencoba memulai aplikasi Office<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/informasi-terkait-kendala-penggunaan-dan-panduan-office365\/#Tidak_bisa_mengakses_microsoft_dengan_notif_%E2%80%9CSomething_Went_Wrong_657x%E2%80%9D\" >Tidak bisa mengakses microsoft dengan notif &#8220;Something Went Wrong [657x]&#8221;<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Gagal_AktivasiSign_In_Aplikasi_Microsoft_365\"><\/span>Gagal Aktivasi\/Sign In Aplikasi Microsoft 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Pastikan terlebih dahulu bahwa aplikasi Microsoft yang Anda gunakan adalah versi 365, lihat caranya <a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/faq\/bagaimana-cara-cek-versi-microsoft-office-yang-terinstal-di-komputer-saya\/\" data-type=\"URL\" data-id=\"https:\/\/servicedesk.telkomuniversity.ac.id\/faq\/bagaimana-cara-cek-versi-microsoft-office-yang-terinstal-di-komputer-saya\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">di sini<\/span><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Jika sudah, silakan <em>sign out <\/em>dan <em>sign in <\/em>kembali menggunakan username@telkomuniversity.ac.id atau username@student.telkomuniversity.ac.id dan <em>password <\/em>SSO<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-luminous-dusk-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Sign_Out_Microsoft_Office\"><\/span>Panduan Sign Out Microsoft Office<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1. Buka aplikasi Microsoft Word<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pilih <strong>Account <\/strong>di sebelah pojok kiri bawah, kemudian pada bagian <strong>User Information<\/strong>, pilih <strong>Sign out<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"532\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image.png\" alt=\"\" class=\"wp-image-23811 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/532;width:499px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-300x156.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-150x78.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-768x399.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-500x260.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-255x132.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Pilih <strong>Sign out<\/strong> pada <em>pop-up <\/em>yang muncul untuk menyelesaikan proses <em>sign out<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"464\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-1.png\" alt=\"\" class=\"wp-image-23812 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/464;width:490px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-1.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-1-300x136.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-1-150x68.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-1-768x348.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-1-500x227.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-1-255x116.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-luminous-dusk-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Sign_In_Microsoft_Office\"><\/span>Panduan Sign In Microsoft Office<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1. Tutup dan buka kembali aplikasi Microsoft Word<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Melalui <em>pop-up <\/em>yang muncul, pilih <strong>Sign in<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"949\" height=\"648\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-2.png\" alt=\"\" class=\"wp-image-23813 lazyload\" style=\"--smush-placeholder-width: 949px; --smush-placeholder-aspect-ratio: 949\/648;width:453px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-2.png 949w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-2-300x205.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-2-150x102.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-2-768x524.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-2-500x341.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-2-255x174.png 255w\" data-sizes=\"(max-width: 949px) 100vw, 949px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. <em>Sign in <\/em>menggunakan <em>email <\/em>(username)@telkomuniversity.ac.id atau (username)@student.telkomuniversity.ac.id dan pilih <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"589\" height=\"337\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-3.png\" alt=\"\" class=\"wp-image-23814 lazyload\" style=\"--smush-placeholder-width: 589px; --smush-placeholder-aspect-ratio: 589\/337;width:292px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-3.png 589w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-3-300x172.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-3-150x86.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-3-500x286.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-3-255x146.png 255w\" data-sizes=\"(max-width: 589px) 100vw, 589px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. Masukkan <em>password <\/em>SSO, kemudian pilih <strong>Sign in<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"664\" height=\"415\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-4.png\" alt=\"\" class=\"wp-image-23815 lazyload\" style=\"--smush-placeholder-width: 664px; --smush-placeholder-aspect-ratio: 664\/415;width:379px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-4.png 664w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-4-300x188.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-4-150x94.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-4-500x313.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-4-255x159.png 255w\" data-sizes=\"(max-width: 664px) 100vw, 664px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">5. Pilih metode autentikasi yang dikehendaki<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"655\" height=\"493\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-5.png\" alt=\"\" class=\"wp-image-23816 lazyload\" style=\"--smush-placeholder-width: 655px; --smush-placeholder-aspect-ratio: 655\/493;width:331px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-5.png 655w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-5-300x226.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-5-150x113.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-5-500x376.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-5-255x192.png 255w\" data-sizes=\"(max-width: 655px) 100vw, 655px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">6. Masukkan kode autentikasi, kemudian pilih <strong>Verify<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"660\" height=\"348\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-6.png\" alt=\"\" class=\"wp-image-23817 lazyload\" style=\"--smush-placeholder-width: 660px; --smush-placeholder-aspect-ratio: 660\/348;width:398px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-6.png 660w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-6-300x158.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-6-150x79.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-6-500x264.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-6-255x134.png 255w\" data-sizes=\"(max-width: 660px) 100vw, 660px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">7. Hilangkan tanda centang pada <strong>Allow my organization to manage my device<\/strong>, kemudian pilih <strong>No, sign in to this app only<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"464\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-7.png\" alt=\"\" class=\"wp-image-23818 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/464;width:384px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-7.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-7-300x136.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-7-150x68.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-7-768x348.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-7-500x227.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-7-255x116.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">8. Pilih <strong>Close <\/strong>untuk menyelesaikan proses <em>sign in<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"552\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-8.png\" alt=\"\" class=\"wp-image-23819 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/552;width:403px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-8.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-8-300x162.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-8-150x81.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-8-768x414.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-8-500x270.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-8-255x137.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Apabila_Muncul_Notifikasi_%E2%80%98Akun_Tidak_Lagi_Aktif_pada_Aplikasi_Microsoft\"><\/span>Apabila Muncul Notifikasi &#8216;Akun Tidak Lagi Aktif&#8217; pada Aplikasi Microsoft<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Pastikan versi microsoft yang digunakan adalah Microsoft 365 Apps for Enterprise. Panduan untuk cek versi dapat dilihat <a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/faq\/bagaimana-cara-cek-versi-microsoft-office-yang-terinstal-di-komputer-saya\/\" target=\"_blank\" rel=\"noreferrer noopener\">disini<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pastikan anda Sign In menggunakan akun <strong>@student.telkomuniversity.ac.id (mahasiswa) dan @telkomuniversity.ac.id (dosen\/pegawai)<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"644\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9.png\" alt=\"\" class=\"wp-image-23822 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/644;width:529px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9-300x189.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9-150x94.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9-768x483.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9-409x258.png 409w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9-500x314.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-9-255x160.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Apabila akun yang ter-Sign In bukan @student.telkokmuniversity.ac.id \/ @telkomuniversity.ac.id, silahkan klik profile di sebelah kanan atas kemudian klik Sign Out.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"550\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-10.png\" alt=\"\" class=\"wp-image-23823 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/550;width:529px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-10.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-10-300x161.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-10-150x81.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-10-768x413.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-10-500x269.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-10-255x137.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. Klik Sign In, kemudian masukkan akun [username]@student.telkomuniversity.ac.id \/ @telkomuniversity.ac.id dan password SSO.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"550\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-11.png\" alt=\"\" class=\"wp-image-23824 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/550;width:538px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-11.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-11-300x161.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-11-150x81.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-11-768x413.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-11-500x269.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-11-255x137.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Cara_Ubah_Password_Microsoft_365_untuk_Akun_Unit\"><\/span>Cara Ubah Password Microsoft 365 untuk Akun Unit<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Pilih ikon <em>gear <\/em>(Settings) di sebelah pojok kanan atas pada <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.office.com\/?auth=2\" data-type=\"URL\" data-id=\"https:\/\/www.office.com\/?auth=2\" target=\"_blank\" rel=\"noreferrer noopener\">halaman Home Microsoft 365<\/a><\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"493\" height=\"369\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-12.png\" alt=\"\" class=\"wp-image-23827 lazyload\" style=\"--smush-placeholder-width: 493px; --smush-placeholder-aspect-ratio: 493\/369;width:357px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-12.png 493w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-12-300x225.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-12-150x112.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-12-255x191.png 255w\" data-sizes=\"(max-width: 493px) 100vw, 493px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">2. Melalui <em>pop-up <\/em>yang muncul, pilih <strong>Change your password<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"519\" height=\"316\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-1.png\" alt=\"\" class=\"wp-image-23828 lazyload\" style=\"--smush-placeholder-width: 519px; --smush-placeholder-aspect-ratio: 519\/316;width:322px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-1.png 519w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-1-300x183.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-1-150x91.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-1-500x304.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-1-255x155.png 255w\" data-sizes=\"(max-width: 519px) 100vw, 519px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">3. di <em>password <\/em>saat ini pada kolom <strong>Old password<\/strong>, <em>password <\/em>baru pada kolom <strong>Create new password <\/strong>dan <strong>Confirm new password<\/strong>, kemudian pilih <strong>Submit<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"637\" height=\"369\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-2-1.png\" alt=\"\" class=\"wp-image-23829 lazyload\" style=\"--smush-placeholder-width: 637px; --smush-placeholder-aspect-ratio: 637\/369;width:347px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-2-1.png 637w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-2-1-300x174.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-2-1-150x87.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-2-1-500x290.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/photo-2-1-255x148.png 255w\" data-sizes=\"(max-width: 637px) 100vw, 637px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Saya_alumni_tidak_bisa_login_dengan_akun_office_365\"><\/span>Saya alumni tidak bisa login dengan akun office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Untuk alumni yang sudah lulus sidang yudisium > 6 bulan, maka akun microsoft 365 sudah tidak bisa digunakan dan akan otomatis terhapus dari sistem, yang bisa diakses hanyalah igracias dan atau basila saja dengan akun SSO. <\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Saya_Terkendala_Login_Office_365\"><\/span>Saya Terkendala Login Office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Pastikan Anda login menggunakan username@telkomuniversity.ac.id atau username@student.telkomuniversity.ac.id dan password yang sama dengan iGracias. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Jika masih mengalami kendala, silakan hubungi <span style=\"text-decoration: underline;\"><a href=\"https:\/\/wa.me\/6282319949941\" data-type=\"URL\" data-id=\"https:\/\/wa.me\/6282319949941\" target=\"_blank\" rel=\"noreferrer noopener\">IT Service Desk PuTI<\/a><\/span> dengan melampirkan <em>screenshot <\/em>permasalahan yang dialami.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Bagaimana_Cara_Cek_Versi_Microsoft_Office_yang_Terinstal_di_Komputer_Saya\"><\/span>Bagaimana Cara Cek Versi Microsoft Office yang Terinstal di Komputer Saya?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1. Buka salah satu aplikasi Microsoft Office yang terinstal pada komputer Anda <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pilih Account dan versi Microsoft Office yang terinstal akan tampil di sebelah kanan atas Anda<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"538\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-16.png\" alt=\"\" class=\"wp-image-23840 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/538;width:482px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-16.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-16-300x158.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-16-150x79.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-16-768x404.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-16-500x263.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-16-255x134.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Office_Error_Code_30015-11_3221225506_While_Installing\"><\/span>Office Error Code 30015-11 (3221225506) While Installing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Office Error Code 30015-11 (3221225506) While Installing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Penyebab :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Terblokir Windows Defender\/Firewall<\/li>\n\n\n\n<li>Terblokir Antivirus<\/li>\n\n\n\n<li>Terblokir file corrupt<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cara Mengatasi :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Matikan Firewall : Control Panel &gt; System and Security &gt; Windows and Firewall &gt; Turn Windows Firewall on or off &gt; lalu turn off private dan public network setting<\/li>\n\n\n\n<li>Matikan Antivirus : Pilih Mulai &gt; Pengaturan &gt; Update &amp; Security &gt; Keamanan Windows &gt; threat protection &gt; Kelola pengaturan. Alihkan Proteksi real-timeke Nonaktif<\/li>\n\n\n\n<li>Cari dan hapus file corrupt : Buka command prompt sebagai administrator &gt; ketik \u2018sfc \/scannow\u2019 kemudian sistem akan otomatis mengscan dan merepair file yang corrupt.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Jika semua sudah dilakukan silahkan coba install kembali Microsoft Office.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Bagaimana_Cara_Melakukan_Broadcast_Email_kepada_Mahasiswa_dan_Pegawai\"><\/span>Bagaimana Cara Melakukan Broadcast Email kepada Mahasiswa dan Pegawai?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Melalui <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.office.com\/\" data-type=\"URL\" data-id=\"https:\/\/www.office.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Outlook<\/a><\/span>, silakan kirim <em>email <\/em>ke alamat student@telkomuniversity.ac.id&nbsp;untuk melakukan <em>broadcast <\/em>kepada mahasiswa dan civitas@telkomuniversity.ac.id untuk melakukan <em>broadcast <\/em>kepada pegawai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Setelah melakukan pengiriman <em>email<\/em>, silakan hubungi BSLA sebagai pemilik milis untuk melakukan <em>approve <\/em>agar <em>email <\/em>dapat diterima oleh anggota\/<em>member <\/em>milis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Menambahkan_Add-In_Mendeley_di_Microsoft_Office_Word\"><\/span>Panduan Menambahkan Add-In Mendeley di Microsoft Office Word<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Berikut Panduan Menambahkan Add-In Mendeley di Microsoft Office Word:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/drive.google.com\/file\/d\/1HSnXhgHc6lxnYDVwOXGwPehQhUGY-3_E\/view?usp=share_link\" target=\"_blank\" rel=\"noreferrer noopener\">Panduan Menambahkan Add-In Mendeley di Microsoft Office Word<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-blush-light-purple-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Penggunaan_Fitur_Meeting_pada_Microsoft_Teams\"><\/span>Penggunaan Fitur Meeting pada Microsoft Teams<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Berikut panduan fitur meeting Microsoft Teams: <strong><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/01\/SOSIALISASI-PENGGUNAAN-MEETING-PADA-MICROSOFT-TEAMS-2022_11zon.pdf\">Panduan Microsoft Teams<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-luminous-dusk-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Notifikasi_%E2%80%9Ckesalahan_1200_failed_1200%E2%80%9D_Ketika_Login_Akun_Office365_pada_Aplikasi_Office_di_laptopPC\"><\/span>Notifikasi &#8220;kesalahan 1200 \/ failed 1200&#8221; Ketika Login Akun Office365 pada Aplikasi Office di laptop\/PC<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pastikan untuk aplikasi office yang terinstall di laptop\/pc nya sudah menggunakan app <strong>OFFICE 365<\/strong> milik <strong>Telkom University<\/strong>. Jika belum terinstall, bisa lakukan &#8220;<strong>unistall&#8221;<\/strong> Office bawaan Laptop\/PC, lalu download OFFICE 365 melalui <a href=\"http:\/\/office.com\">office.com<\/a> &gt; Disebelah kanan pilih <strong>&#8220;Install Office&#8221;<\/strong>. Setelah didownload lakukan install OFFICE 365 seperti biasa hingga selesai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Setelah terinstall, buka aplikasi <strong>Microsoft Word <\/strong>&gt; lalu klik <strong>SIGN IN<\/strong> &gt; Masukkan <strong>akun OFFICE 365<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-luminous-dusk-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Kesalahan_%E2%80%9CAda_yang_salah%E2%80%9D_ketika_mencoba_memulai_aplikasi_Office\"><\/span>Kesalahan &#8220;Ada yang salah&#8221; ketika mencoba memulai aplikasi Office<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"490\" height=\"300\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/05\/image-1.png\" alt=\"\" class=\"wp-image-24569 lazyload\" style=\"--smush-placeholder-width: 490px; --smush-placeholder-aspect-ratio: 490\/300;width:336px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/05\/image-1.png 490w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/05\/image-1-300x184.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/05\/image-1-150x92.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/05\/image-1-255x156.png 255w\" data-sizes=\"(max-width: 490px) 100vw, 490px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">1. Pilih&nbsp;<strong>Mulai&nbsp;Pengaturan&nbsp;<\/strong>&nbsp;&gt; &gt;&nbsp;<strong>Aplikasi<\/strong>&nbsp;&gt;&nbsp;<strong>aplikasi &amp; fitur<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pilih ikon&nbsp;<strong>Lainnya&nbsp;<\/strong>&nbsp;di samping aplikasi yang ingin Anda perbaiki.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Pilih tautan&nbsp;<strong>Opsi tingkat lanjut<\/strong>&nbsp;di bawah nama aplikasi (beberapa aplikasi tidak memiliki opsi ini). Pada halaman yang terbuka, pilih&nbsp;<strong>Perbaiki&nbsp;<\/strong>jika tersedia. Jika tidak tersedia atau tidak memperbaiki masalah, pilih&nbsp;<strong>Reset<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*Jika masih belum tersolusikan, bisa lakukan <strong>&#8220;Unistall Office lalu Install Office kembali&#8221;<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-luminous-dusk-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Tidak_bisa_mengakses_microsoft_dengan_notif_%E2%80%9CSomething_Went_Wrong_657x%E2%80%9D\"><\/span>Tidak bisa mengakses microsoft dengan notif &#8220;Something Went Wrong [657x]&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-1024x1024.png\" alt=\"\" class=\"wp-image-28138 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1024;width:296px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-1024x1024.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-300x300.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-150x150.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-1536x1536.png 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-2048x2048.png 2048w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-50x50.png 50w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-80x80.png 80w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-263x263.png 263w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-100x100.png 100w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-526x526.png 526w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-960x960.png 960w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-500x500.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/12\/image-29-255x255.png 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Pastikan tidak ada <strong>akun Microsoft lain <\/strong>yang masih terhubung di pengaturan perangkat (laptop\/PC).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Periksa dan hapus akun Microsoft selain akun SSO atau tidak terpakai di pengaturan perangkat :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Buka <strong>Settings &gt; Accounts &gt; Access work or school<\/strong>.<\/li>\n\n\n\n<li>Pilih akun yang tidak digunakan atau yang menyebabkan konflik.<\/li>\n\n\n\n<li>Klik <strong>Disconnect<\/strong> untuk menghapus akun tersebut dari perangkat.<\/li>\n\n\n\n<li>Silahkan bisa dicoba login kembali ke microsoft nya <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"author":17,"featured_media":24580,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-23810","faq","type-faq","status-publish","has-post-thumbnail","hentry","faq_topics-faq-365"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=23810"}],"version-history":[{"count":21,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23810\/revisions"}],"predecessor-version":[{"id":28452,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/23810\/revisions\/28452"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/24580"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=23810"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}