{"id":27288,"date":"2025-05-06T11:41:08","date_gmt":"2025-05-06T04:41:08","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&#038;p=27288"},"modified":"2025-11-17T11:41:40","modified_gmt":"2025-11-17T04:41:40","slug":"panduan-aktivasi-mfa-microsoft-authenticator-igracias-menggunakan-secret-key","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/panduan-aktivasi-mfa-microsoft-authenticator-igracias-menggunakan-secret-key\/","title":{"rendered":"Panduan Aktivasi MFA Microsoft Authenticator iGracias menggunakan Secret Key"},"content":{"rendered":"<p class=\"has-pale-ocean-gradient-background has-background\">1. Hubungi tim <strong>IT Service Desk <\/strong>melalui chat WhatsApp ke nomor&nbsp;<a href=\"http:\/\/wa.me\/6282319949941\">082319949941<\/a>&nbsp;untuk mengajukan <strong>Permohonan Secret Key<\/strong> atau jika sudah memiliki secret key silakan lanjut ke tahap 3<\/p>\n\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">2. Mendapatkan <strong>SMS atau <em>email<\/em> berisi Secret Key <\/strong>dari Telkom University<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"799\" height=\"637\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10.png\" alt=\"Secret Key iGracias\" class=\"wp-image-23205 lazyload\" style=\"--smush-placeholder-width: 799px; --smush-placeholder-aspect-ratio: 799\/637;width:312px;height:undefinedpx\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10.png 799w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-300x239.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-150x120.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-768x612.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-500x399.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2023\/08\/photo-10-255x203.png 255w\" data-sizes=\"(max-width: 799px) 100vw, 799px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Secret Key iGracias<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">3. Unduh aplikasi&nbsp;<strong>Microsoft Authenticator melalui Google Play Store atau Apple App Store<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"310\" height=\"163\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/MicrosoftAuth.png\" alt=\"\" class=\"wp-image-27292 lazyload\" style=\"--smush-placeholder-width: 310px; --smush-placeholder-aspect-ratio: 310\/163;width:310px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/MicrosoftAuth.png 310w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/MicrosoftAuth-768x403.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/MicrosoftAuth-255x134.png 255w\" data-sizes=\"(max-width: 310px) 100vw, 310px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Icon Microsoft Authenticator Apps<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">4. Buka aplikasi&nbsp;<strong>Microsoft Authenticator<\/strong>&nbsp;&gt; Pilih&nbsp;<strong>\u201cSkip\u201d <\/strong>untuk lanjut tanpa login akun, pilih Izinkan Notifikasi (jika diminta)<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"591\" height=\"1280\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.40.56.jpg\" alt=\"\" class=\"wp-image-26386 lazyload\" style=\"--smush-placeholder-width: 591px; --smush-placeholder-aspect-ratio: 591\/1280;width:170px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.40.56.jpg 591w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.40.56-139x300.jpg 139w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.40.56-473x1024.jpg 473w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.40.56-69x150.jpg 69w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.40.56-500x1083.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.40.56-255x552.jpg 255w\" data-sizes=\"(max-width: 591px) 100vw, 591px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">5. Tambahkan akun dari <strong><em>icon<\/em> &#8220;+&#8221;<\/strong> di kanan atas, kemudian pilih opsi <strong>Other Account<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img decoding=\"async\" width=\"1168\" height=\"1012\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/HomePage-Ms-Auth.png\" alt=\"\" class=\"wp-image-27294 lazyload\" style=\"--smush-placeholder-width: 1168px; --smush-placeholder-aspect-ratio: 1168\/1012;width:331px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/HomePage-Ms-Auth.png 1168w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/HomePage-Ms-Auth-768x665.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/HomePage-Ms-Auth-500x433.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/HomePage-Ms-Auth-255x221.png 255w\" data-sizes=\"(max-width: 1168px) 100vw, 1168px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img decoding=\"async\" width=\"1170\" height=\"1121\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04.jpg\" alt=\"\" class=\"wp-image-26387 lazyload\" style=\"--smush-placeholder-width: 1170px; --smush-placeholder-aspect-ratio: 1170\/1121;width:303px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04.jpg 1170w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04-300x287.jpg 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04-1024x981.jpg 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04-150x144.jpg 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04-768x736.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04-500x479.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/2024-12-16-09.41.04-255x244.jpg 255w\" data-sizes=\"(max-width: 1170px) 100vw, 1170px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">6.&nbsp;Klik <strong>&#8220;Enter Code Manually&#8221;<\/strong> untuk aktivasi dengan Secret Key<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"752\" height=\"1166\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.13.54.png\" alt=\"\" class=\"wp-image-27298 lazyload\" style=\"--smush-placeholder-width: 752px; --smush-placeholder-aspect-ratio: 752\/1166;width:238px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.13.54.png 752w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.13.54-768x1190.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.13.54-500x775.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.13.54-255x395.png 255w\" data-sizes=\"(max-width: 752px) 100vw, 752px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">7. Isikan <strong>Account Name: iGracias <\/strong>Dan <strong>Secret Key <\/strong>sesuai yang diberikan (seperti pada poin ke-2) &gt; Klik <strong>Finish<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"988\" height=\"552\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.20.19.png\" alt=\"\" class=\"wp-image-27300 lazyload\" style=\"--smush-placeholder-width: 988px; --smush-placeholder-aspect-ratio: 988\/552;width:353px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.20.19.png 988w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.20.19-768x429.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.20.19-500x279.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.20.19-255x142.png 255w\" data-sizes=\"(max-width: 988px) 100vw, 988px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">8. Pada beranda akan muncul akun &#8220;<strong>Thank you<\/strong>&#8220;, klik untuk melihat <strong>kode 6 digit<\/strong> yang digunakan untuk login ke iGracias<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1036\" height=\"544\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.27.png\" alt=\"\" class=\"wp-image-27301 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.27.png 1036w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.27-768x403.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.27-500x263.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.27-255x134.png 255w\" data-sizes=\"(max-width: 1036px) 100vw, 1036px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1036px; --smush-placeholder-aspect-ratio: 1036\/544;\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1144\" height=\"966\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.10.png\" alt=\"\" class=\"wp-image-27302 lazyload\" style=\"--smush-placeholder-width: 1144px; --smush-placeholder-aspect-ratio: 1144\/966;width:291px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.10.png 1144w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.10-768x648.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.10-500x422.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-06-at-11.35.10-255x215.png 255w\" data-sizes=\"(max-width: 1144px) 100vw, 1144px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\">10. Silahkan dicoba login iGracias kembali &gt; pilih&nbsp;<strong>\u201cToogle A-Auth\u201d<\/strong>&nbsp;&gt;&nbsp;Masukkan<strong> kode 6 digit <\/strong>yang tertera pada aplikasi<strong> Microsoft Authenticator<\/strong>*&nbsp;&gt; Klik&nbsp;<strong>\u201cSubmit\u201d<\/strong><\/p>\n\n\n\n<p><em>*Pastikan kode masih berlaku, karena akan berubah setiap 30 detik<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"250\" height=\"397\" class=\"wp-image-26391 lazyload\" style=\"--smush-placeholder-width: 250px; --smush-placeholder-aspect-ratio: 250\/397;width: 250px;\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35.png\" alt=\"\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35.png 964w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35-189x300.png 189w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35-645x1024.png 645w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35-95x150.png 95w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35-768x1219.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35-500x794.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-at-09.49.35-255x405.png 255w\" data-sizes=\"(max-width: 250px) 100vw, 250px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/p>\n\n\n\n<h4 class=\"wp-block-heading has-blush-bordeaux-gradient-background has-background\">Frequently Asked Questions<\/h4>\n\n\n\n<p><strong>Q:<\/strong> Apakah <em>Secret Key<\/em> memiliki masa <strong>kedaluwarsa atau bisa <em>expired<\/em><\/strong>?<\/p>\n\n\n\n<p><strong>A:<\/strong> <strong>Tidak<\/strong>. <em>Secret key<\/em> tidak memiliki masa kedaluwarsa dan dapat digunakan kembali jika dibutuhkan di kemudian hari. Oleh karena itu, harap simpan <em>secret key<\/em> di tempat yang aman.<\/p>\n\n\n\n<p><\/p>","protected":false},"author":28,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-27288","faq","type-faq","status-publish","hentry","faq_topics-token-login-igracias"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/27288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=27288"}],"version-history":[{"count":8,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/27288\/revisions"}],"predecessor-version":[{"id":27651,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/27288\/revisions\/27651"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=27288"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}