{"id":28800,"date":"2026-02-24T10:58:52","date_gmt":"2026-02-24T03:58:52","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?post_type=faq&p=28800"},"modified":"2026-03-05T09:45:35","modified_gmt":"2026-03-05T02:45:35","slug":"cara-clear-cache-aplikasi-mytelu-mobile","status":"publish","type":"faq","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/faq\/cara-clear-cache-aplikasi-mytelu-mobile\/","title":{"rendered":"Cara Clear Cache Aplikasi MyTelU Mobile"},"content":{"rendered":"

Aplikasi MyTelU Mobile<\/strong> dapat digunakan oleh Civitas Telkom University (Pegawai dan Mahasiswa) untuk mengakses jadwal kuliah, nilai, presensi, hingga informasi akademik lainnya. Jika aplikasi terasa lambat, error, gagal login, atau tidak memuat data terbaru. Salah satu langkah awal yang bisa dicoba sebelum melakukan hal lain adalah membersihkan cache aplikasi. Panduan lengkap bisa dicek dibawah ini ya!<\/p>\n\n\n\n

\n\n\n\n

Cara Clear Cache MyTelU Mobile di Android<\/h1>\n\n\n\n

Metode ini tidak menghapus akun atau data login<\/strong>, hanya membersihkan file sementara<\/p>\n\n\n\n

Steps:<\/h2>\n\n\n\n
    \n
  1. Open Pengaturan (Settings)<\/strong> di HP Android<\/li>\n\n\n\n
  2. Pilih menu Aplikasi<\/strong> \/ Apps<\/strong><\/li>\n\n\n\n
  3. Cari dan pilih MyTelU Mobile<\/strong><\/li>\n\n\n\n
  4. Masuk ke menu Penyimpanan & Cache<\/strong> \/ Storage<\/strong><\/li>\n\n\n\n
  5. Tekan tombol Hapus Cache (Clear Cache)<\/strong><\/li>\n\n\n\n
  6. Buka kembali aplikasi dan coba login<\/li>\n<\/ol>\n\n\n\n

    Jika Opsi \u201cHapus Cache\u201d Tidak Muncul<\/h2>\n\n\n\n

    Beberapa versi Android memiliki tampilan berbeda. Jika tidak menemukan menu cache:<\/p>\n\n\n\n

      \n
    1. Tekan dan tahan ikon aplikasi MyTelU Mobile<\/strong><\/li>\n\n\n\n
    2. Choose Info Aplikasi<\/strong><\/li>\n\n\n\n
    3. Log in Penyimpanan<\/strong><\/li>\n\n\n\n
    4. Tekan Hapus Cache<\/strong><\/li>\n<\/ol>\n\n\n\n

      \u26a0\ufe0f Jangan Salah Pilih \u201cHapus Data\u201d<\/h2>\n\n\n\n

      Di menu yang sama biasanya ada opsi:<\/p>\n\n\n\n

        \n
      • Hapus Cache<\/strong> Aman<\/li>\n\n\n\n
      • Hapus Data<\/strong> \u2192 Menghapus login dan pengaturan aplikasi<\/li>\n<\/ul>\n\n\n\n

        Gunakan Hapus Cache<\/strong>, bukan Hapus Data, kecuali memang ingin reset aplikasi sepenuhnya.<\/p>\n\n\n\n

        \ud83d\udd0d Kapan Perlu Clear Cache MyTelU?<\/h1>\n\n\n\n

        Lakukan jika mengalami:<\/p>\n\n\n\n

          \n
        • Aplikasi loading lama<\/li>\n\n\n\n
        • Jadwal tidak muncul<\/li>\n\n\n\n
        • Nilai tidak update<\/li>\n\n\n\n
        • Gagal login padahal password benar<\/li>\n\n\n\n
        • Aplikasi force close sendiri<\/li>\n<\/ul>","protected":false},"author":34,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-28800","faq","type-faq","status-publish","hentry","faq_topics-faq-mytelu-mobile"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/28800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=28800"}],"version-history":[{"count":3,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/28800\/revisions"}],"predecessor-version":[{"id":28804,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/faq\/28800\/revisions\/28804"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=28800"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}