{"id":20253,"date":"2022-08-16T09:15:50","date_gmt":"2022-08-16T02:15:50","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?p=20253"},"modified":"2025-12-10T11:35:38","modified_gmt":"2025-12-10T04:35:38","slug":"panduan-login-aplikasi-service-desk","status":"publish","type":"post","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-login-aplikasi-service-desk\/","title":{"rendered":"Panduan Login Aplikasi Service Desk"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Berikut langkah-langkah untuk login aplikasi Service Desk:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Akses URL <span style=\"text-decoration: underline;\"><a href=\"http:\/\/satu.telkomuniversity.ac.id\" target=\"_blank\" rel=\"noreferrer noopener\">one.telkomuniversity.ac.id <\/a><\/span>dan login menggunakan username dan password akun SSO. Pilih menu e-Ticket PuTI.<\/li>\n\n\n\n<li>For <em>input <\/em>tiket, pilih menu Tiket Baru dan silakan isi detail serta <em>screenshoot <\/em>permasalahan yang Anda alami <\/li>\n\n\n\n<li>Untuk memantau progres pengerjaan tiket, silakan akses menu Tiket Saya, <\/li>\n\n\n\n<li>Apabila tiket sudah diselesaikan, mohon untuk memberikan <em>rating <\/em>dan masukan\/saran terhadap pelayanan kami. Cara memberikan <em>rating: &#8230;<\/em><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Informasi selengkapnya: <a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/6-langkah-praktis-pembuatan-e-ticket-puti\/\">6 Langkah Praktis Pembuatan e-Ticket PUTI<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Berikut langkah-langkah untuk login aplikasi Service Desk: Informasi selengkapnya: 6 Langkah Praktis Pembuatan e-Ticket PUTI<\/p>","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":75,"footnotes":""},"categories":[75],"tags":[],"class_list":["post-20253","post","type-post","status-publish","format-standard","hentry","category-ssomaba"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/20253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=20253"}],"version-history":[{"count":6,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/20253\/revisions"}],"predecessor-version":[{"id":28457,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/20253\/revisions\/28457"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=20253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=20253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=20253"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}