{"id":25842,"date":"2024-10-31T12:51:21","date_gmt":"2024-10-31T05:51:21","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?p=25842"},"modified":"2026-03-17T09:42:26","modified_gmt":"2026-03-17T02:42:26","slug":"panduan-backup-data-pada-penyimpanan-microsoft","status":"publish","type":"post","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/","title":{"rendered":"Panduan Backup Data pada Penyimpanan Microsoft"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #353535;color:#353535\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #353535;color:#353535\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#OneDrive\" >OneDrive<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#Panduan_Backup_Data_OneDrive_Melalui_Website\" >Panduan Backup Data OneDrive Melalui Website<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#Panduan_Backup_Data_OneDrive_Melalui_Aplikasi_pada_PC_Pengguna\" >Panduan Backup Data OneDrive Melalui Aplikasi pada PC Pengguna<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#SharePoint\" >SharePoint<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#Panduan_Backup_Data_SharePoint_Melalui_Website\" >Panduan Backup Data SharePoint Melalui Website<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#Panduan_Backup_Data_SharePoint_Melalui_Aplikasi_Ms_Teams\" >Panduan Backup Data SharePoint Melalui Aplikasi Ms Teams<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#FAQ_Kendala\" >FAQ Kendala<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#Mengapa_file_dari_OneDrive_tidak_bisa_diunduh_untuk_backup\" >Mengapa file dari OneDrive tidak bisa diunduh untuk backup?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/panduan-backup-data-pada-penyimpanan-microsoft\/#Mengapa_saya_bisa_mengakses_OneDrive_dari_perangkat_lain_tapi_tidak_bisa_dari_perangkat_saya\" >Mengapa saya bisa mengakses OneDrive dari perangkat lain, tapi tidak bisa dari perangkat saya?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-vivid-cyan-blue-background-color has-text-color has-background has-link-color wp-elements-7e49c5c6a07730d7562af9abb80cb9a0\"><span class=\"ez-toc-section\" id=\"OneDrive\"><\/span>OneDrive<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-pale-ocean-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Backup_Data_OneDrive_Melalui_Website\"><\/span>Panduan Backup Data OneDrive Melalui Website<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1. Silakan kunjungi website <a href=\"https:\/\/telkomuniversityofficial-my.sharepoint.com\/my\">https:\/\/telkomuniversityofficial-my.sharepoint.com\/my<\/a> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pilih file\/ folder yang akan di backup\/download <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"476\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-1024x476.png\" alt=\"\" class=\"wp-image-25847 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/476;width:643px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-1024x476.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-300x139.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-150x70.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-768x357.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-1536x714.png 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-500x232.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1-255x119.png 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.png 1900w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-132f10fd3c391da7f04759587522991b wp-block-paragraph\">&#8211;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Klik &#8220;<em>Download<\/em>&#8221; atau <em>&#8220;Move to&#8221;<\/em> or <em>&#8220;Copy to<\/em>&#8221; lalu simpan di penyimpanan lokal atau lainnya (diluar penyimpanan Microsoft Telkom University)<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"150\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-1024x150.png\" alt=\"\" class=\"wp-image-25849 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/150;width:493px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-1024x150.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-300x44.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-150x22.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-768x112.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-500x73.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-255x37.png 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image.png 1485w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-132f10fd3c391da7f04759587522991b wp-block-paragraph\">&#8211;<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-pale-ocean-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Backup_Data_OneDrive_Melalui_Aplikasi_pada_PC_Pengguna\"><\/span>Panduan Backup Data OneDrive Melalui Aplikasi pada PC Pengguna<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1. Klik icon &#8220;One Drive&#8221; pada taskbar PC lalu pilih Open Folder<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"544\" height=\"208\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-2.png\" alt=\"\" class=\"wp-image-25851 lazyload\" style=\"--smush-placeholder-width: 544px; --smush-placeholder-aspect-ratio: 544\/208;width:369px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-2.png 544w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-2-300x115.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-2-150x57.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-2-500x191.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-2-255x98.png 255w\" data-sizes=\"(max-width: 544px) 100vw, 544px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-361a646e193ed7811c51d0a05e2735e2 wp-block-paragraph\">&#8211;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.  Pilih file\/folder yang akan di backup\/download<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"460\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-1024x460.png\" alt=\"\" class=\"wp-image-25853 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/460;width:622px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-1024x460.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-300x135.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-150x67.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-768x345.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-1536x690.png 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-500x225.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1-255x115.png 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2-1.png 1918w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-361a646e193ed7811c51d0a05e2735e2 wp-block-paragraph\">&#8211;<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"SharePoint\"><\/span>SharePoint<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-pale-ocean-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Backup_Data_SharePoint_Melalui_Website\"><\/span>Panduan Backup Data SharePoint Melalui Website<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1. Akses website <a href=\"https:\/\/telkomuniversityofficial-my.sharepoint.com\/my\">https:\/\/telkomuniversityofficial-my.sharepoint.com\/my<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pilih group Ms Teams yang akan di backup\/download pada <em>sidebar<\/em> &#8220;Quick Access&#8221;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"441\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-1024x441.png\" alt=\"\" class=\"wp-image-25859 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/441;width:623px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-1024x441.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-300x129.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-150x65.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-768x331.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-1536x661.png 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-500x215.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3-255x110.png 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.png 1905w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-361a646e193ed7811c51d0a05e2735e2 wp-block-paragraph\">&#8211;<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-pale-ocean-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Panduan_Backup_Data_SharePoint_Melalui_Aplikasi_Ms_Teams\"><\/span>Panduan Backup Data SharePoint Melalui Aplikasi Ms Teams<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">1. Buka aplikasi Ms Teams yang sudah terinstall di PC<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Pilih group Ms Teams yang akan di backup\/download<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"362\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-1024x362.png\" alt=\"\" class=\"wp-image-25861 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/362;width:615px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-1024x362.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-300x106.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-150x53.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-768x271.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-1536x543.png 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-960x340.png 960w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-500x177.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3-255x90.png 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/image-3.png 1919w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-361a646e193ed7811c51d0a05e2735e2 wp-block-paragraph\">&#8211;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Pilih file\/folder yang akan di backup\/download<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"435\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-1024x435.png\" alt=\"\" class=\"wp-image-25860 lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/435;width:614px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-1024x435.png 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-300x127.png 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-150x64.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-768x326.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-1536x652.png 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-500x212.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4-255x108.png 255w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.png 1918w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-vivid-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"FAQ_Kendala\"><\/span>FAQ Kendala<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-pale-ocean-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Mengapa_file_dari_OneDrive_tidak_bisa_diunduh_untuk_backup\"><\/span><strong>Mengapa file dari OneDrive tidak bisa diunduh untuk backup?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Saat mengunduh file dari Microsoft OneDrive, terkadang proses download bisa gagal atau berhenti di tengah jalan, misalnya muncul pesan \u201cNetwork Issue\u201d. Hal tersebut bisa terjadi karena beberapa hal berikut ini:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ukuran file yang sangat besar (misalnya video rekaman meeting).<\/li>\n\n\n\n<li>Koneksi internet yang tidak stabil.<\/li>\n\n\n\n<li>Proses download melalui browser mengalami timeout.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solusi yang dapat dicoba:<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Pastikan koneksi internet stabil sebelum mulai mengunduh.<\/li>\n\n\n\n<li>Coba gunakan browser lain seperti <strong>Microsoft Edge<\/strong> or <strong>Google Chrome<\/strong>.<\/li>\n\n\n\n<li>Jika file berukuran sangat besar, sebaiknya unduh melalui aplikasi sinkronisasi OneDrive di komputer\/PC, bukan lewat browser.<\/li>\n\n\n\n<li>Jika download masih gagal, ulangi proses download atau lakukan download pada jaringan internet yang berbeda.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-pale-ocean-gradient-background has-background\"><span class=\"ez-toc-section\" id=\"Mengapa_saya_bisa_mengakses_OneDrive_dari_perangkat_lain_tapi_tidak_bisa_dari_perangkat_saya\"><\/span><strong>Mengapa saya bisa mengakses OneDrive dari perangkat lain, tapi tidak bisa dari perangkat saya?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Masalah ini sering terjadi karena <strong>tanggal dan waktu di perangkat yang digunakan tidak sinkron dengan waktu server<\/strong>. Ketidaksesuaian waktu ini bisa menyebabkan OneDrive menolak koneksi demi alasan keamanan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Solusi:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pastikan tanggal, waktu, dan zona waktu di perangkat sudah diatur otomatis mengikuti waktu internet atau server.<\/li>\n\n\n\n<li>Setelah memperbaiki waktu, coba restart perangkat dan akses kembali OneDrive.<\/li>\n\n\n\n<li>Jika masih bermasalah, coba akses dari perangkat lain untuk memastikan apakah masalah hanya di satu perangkat.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>OneDrive Panduan Backup Data OneDrive Melalui Website 1. Silakan kunjungi website https:\/\/telkomuniversityofficial-my.sharepoint.com\/my 2. Pilih file\/ folder yang akan di backup\/download &#8211; 3. Klik &#8220;Download&#8221; atau &#8220;Move to&#8221; atau &#8220;Copy to&#8221; lalu simpan di penyimpanan lokal atau lainnya (diluar penyimpanan Microsoft Telkom University) &#8211; Panduan Backup Data OneDrive Melalui Aplikasi pada PC Pengguna 1. Klik icon [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":25864,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wds_title":"","_wds_metadesc":"","_wds_focus-keywords":"","_wds_meta-robots-adv":"","_wds_meta-robots-noindex":false,"_wds_meta-robots-nofollow":false,"_wds_meta-robots-index":false,"_wds_meta-robots-follow":false,"_wds_autolinks-exclude":false,"_wds_canonical":"","_wds_redirect":"","_wds_opengraph":[],"_wds_twitter":[],"wds_primary_category":73,"footnotes":""},"categories":[73],"tags":[229,230,231],"class_list":["post-25842","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lisensi-office-365","tag-onedrive","tag-sharepoint","tag-storage"],"jetpack_featured_media_url":"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Panduan-Backup-Data-pada-Penyimpanan-Microsoft.png","_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/25842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=25842"}],"version-history":[{"count":16,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/25842\/revisions"}],"predecessor-version":[{"id":28855,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/25842\/revisions\/28855"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/25864"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=25842"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=25842"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=25842"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}