{"id":27449,"date":"2025-06-04T13:37:48","date_gmt":"2025-06-04T06:37:48","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?p=27449"},"modified":"2025-06-04T13:37:51","modified_gmt":"2025-06-04T06:37:51","slug":"agenda-kebutuhan-penanganan-insiden-permintaan-infrastruktur-ti","status":"publish","type":"post","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/agenda-kebutuhan-penanganan-insiden-permintaan-infrastruktur-ti\/","title":{"rendered":"Agenda Kebutuhan Penanganan Insiden &amp; Permintaan (INFRASTRUKTUR TI)"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Berikut dokumentasi agenda Kebutuhan Penanganan Insiden &amp; Permintaan (INFRASTRUKTUR TI) yang dilaksanakan pada hari Selasa, 03 Juni 2025 pukul 13.30 &#8211; 16.30 WIB di Ruang Rapat Lantai 2 Gedung Panambulai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Agenda ini diselenggarakan untuk membahas kebutuhan penanganan insiden dan permintaan terkait infrastruktur teknologi informasi (TI) yang berperan penting dalam mendukung layanan operasional institusi. Tujuan utama dari pertemuan ini adalah untuk mengidentifikasi kendala yang kerap terjadi di lapangan, mengevaluasi proses penanganan insiden dan permintaan yang telah berjalan, serta merumuskan solusi perbaikan yang lebih efektif dan efisien. Dengan adanya koordinasi ini, diharapkan seluruh tim terkait memiliki pemahaman yang selaras dalam merespons isu-isu TI serta meningkatkan kualitas layanan terhadap pengguna.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"221\" height=\"223\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image.png\" alt=\"\" class=\"wp-image-27450 lazyload\" style=\"--smush-placeholder-width: 221px; --smush-placeholder-aspect-ratio: 221\/223;width:331px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image.png 221w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-150x150.png 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-768x774.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-50x50.png 50w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-80x80.png 80w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-100x100.png 100w\" data-sizes=\"(max-width: 221px) 100vw, 221px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Undangan Rapat<\/figcaption><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"960\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-36-10.jpg\" alt=\"\" class=\"wp-image-27451 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-36-10.jpg 1280w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-36-10-768x576.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-36-10-500x375.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-36-10-255x191.jpg 255w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/960;\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"960\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-35-59.jpg\" alt=\"\" class=\"wp-image-27452 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-35-59.jpg 1280w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-35-59-768x576.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-35-59-500x375.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-04_13-35-59-255x191.jpg 255w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/960;\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Berikut dokumentasi agenda Kebutuhan Penanganan Insiden &amp; Permintaan (INFRASTRUKTUR TI) yang dilaksanakan pada hari Selasa, 03 Juni 2025 pukul 13.30 &#8211; 16.30 WIB di Ruang Rapat Lantai 2 Gedung Panambulai. Agenda ini diselenggarakan untuk membahas kebutuhan penanganan insiden dan permintaan terkait infrastruktur teknologi informasi (TI) yang berperan penting dalam mendukung layanan operasional institusi. Tujuan utama [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":27453,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":205,"footnotes":""},"categories":[205],"tags":[],"class_list":["post-27449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dokumentasi-kegiatan-internal"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=27449"}],"version-history":[{"count":1,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27449\/revisions"}],"predecessor-version":[{"id":27454,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27449\/revisions\/27454"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/27453"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=27449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=27449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=27449"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}