{"id":27601,"date":"2025-06-30T14:00:13","date_gmt":"2025-06-30T07:00:13","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?p=27601"},"modified":"2025-06-30T15:57:39","modified_gmt":"2025-06-30T08:57:39","slug":"rapat-koordinasi-progress-rfc-aplikasi-service-desk","status":"publish","type":"post","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/rapat-koordinasi-progress-rfc-aplikasi-service-desk\/","title":{"rendered":"Rapat Koordinasi Progress RFC Aplikasi Service Desk"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Berikut dokumentasi Rapat Koordinasi Progress RFC Aplikasi Service Desk yang dilaksanakan pada hari Kamis, 30 Juni 2025 pukul 09.00 \u2013 13.00 WIB di Ruang Rapat Lantai 2 Gedung Panambulai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rapat ini bertujuan untuk mengevaluasi perkembangan implementasi Request for Change (RFC) pada Aplikasi Service Desk. Pembahasan difokuskan pada status terkini pengembangan fitur, kendala yang dihadapi, serta langkah tindak lanjut untuk memastikan peningkatan layanan berjalan sesuai rencana.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beberapa RFC yang sudah diperbaiki:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Filter tanggal<\/li>\n\n\n\n<li>Ukuran font pada tanggal pembaruan tiket<\/li>\n\n\n\n<li>Penambahan highlight pada Tugas Saya<\/li>\n\n\n\n<li>Penyesuaian filter pada halaman Laporan<\/li>\n\n\n\n<li>Pembuatan halaman baru untuk manajemen keyword tiket<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"192\" height=\"223\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-3.png\" alt=\"\" class=\"wp-image-27605 lazyload\" style=\"--smush-placeholder-width: 192px; --smush-placeholder-aspect-ratio: 192\/223;width:263px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-3.png 192w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/image-3-768x892.png 768w\" data-sizes=\"(max-width: 192px) 100vw, 192px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Undangan Rapat<\/figcaption><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"960\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30.jpg\" alt=\"\" class=\"wp-image-27606 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30.jpg 1280w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30-300x225.jpg 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30-1024x768.jpg 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30-150x113.jpg 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30-768x576.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30-500x375.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-30-255x191.jpg 255w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/960;\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"960\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-32.jpg\" alt=\"\" class=\"wp-image-27607 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-32.jpg 1280w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-32-768x576.jpg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-32-500x375.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/06\/photo_2025-06-30_13-57-32-255x191.jpg 255w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/960;\" \/><\/figure>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Berikut dokumentasi Rapat Koordinasi Progress RFC Aplikasi Service Desk yang dilaksanakan pada hari Kamis, 30 Juni 2025 pukul 09.00 \u2013 13.00 WIB di Ruang Rapat Lantai 2 Gedung Panambulai. Rapat ini bertujuan untuk mengevaluasi perkembangan implementasi Request for Change (RFC) pada Aplikasi Service Desk. Pembahasan difokuskan pada status terkini pengembangan fitur, kendala yang dihadapi, serta [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":27611,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":205,"footnotes":""},"categories":[205],"tags":[],"class_list":["post-27601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dokumentasi-kegiatan-internal"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=27601"}],"version-history":[{"count":1,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27601\/revisions"}],"predecessor-version":[{"id":27608,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27601\/revisions\/27608"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/27611"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=27601"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=27601"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=27601"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}