{"id":27665,"date":"2025-07-04T16:20:36","date_gmt":"2025-07-04T09:20:36","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?p=27665"},"modified":"2025-07-08T10:06:31","modified_gmt":"2025-07-08T03:06:31","slug":"agenda-kebutuhan-penanganan-insiden-permintaan-devti","status":"publish","type":"post","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/agenda-kebutuhan-penanganan-insiden-permintaan-devti\/","title":{"rendered":"Agenda Kebutuhan Penanganan Insiden &amp; Permintaan (DevTI)"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Berikut dokumentasi agenda Kebutuhan Penanganan Insiden &amp; Permintaan (DevTI) yang dilaksanakan pada hari Jumat, 4 Juli 2025 pukul 09.00 \u2013 13.00 WIB di Ruang Rapat Lantai 2 Gedung Panambulai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Agenda ini bertujuan untuk membahas penanganan insiden seperti bug, error sistem, dan permintaan pengembangan terkait layanan DevTI. Fokus utama adalah evaluasi proses yang berjalan, identifikasi kendala, serta perumusan perbaikan agar respons lebih cepat dan terkoordinasi. Diharapkan hasil diskusi dapat meningkatkan efektivitas tim dalam mendukung layanan digital institusi.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"912\" height=\"580\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-07-at-16.16.49.png\" alt=\"\" class=\"wp-image-27666 lazyload\" style=\"--smush-placeholder-width: 912px; --smush-placeholder-aspect-ratio: 912\/580;width:440px;height:auto\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-07-at-16.16.49.png 912w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-07-at-16.16.49-768x488.png 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-07-at-16.16.49-139x89.png 139w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-07-at-16.16.49-278x178.png 278w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-07-at-16.16.49-500x318.png 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-07-at-16.16.49-255x162.png 255w\" data-sizes=\"(max-width: 912px) 100vw, 912px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Undangan Rapat<\/figcaption><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"720\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.08.jpeg\" alt=\"\" class=\"wp-image-27667 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.08.jpeg 1280w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.08-768x432.jpeg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.08-500x281.jpeg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.08-255x143.jpeg 255w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/720;\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1280\" height=\"720\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.11.jpeg\" alt=\"\" class=\"wp-image-27668 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.11.jpeg 1280w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.11-768x432.jpeg 768w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.11-500x281.jpeg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/07\/photo_2025-07-07-16.19.11-255x143.jpeg 255w\" data-sizes=\"(max-width: 1280px) 100vw, 1280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/720;\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Berikut dokumentasi agenda Kebutuhan Penanganan Insiden &amp; Permintaan (DevTI) yang dilaksanakan pada hari Jumat, 4 Juli 2025 pukul 09.00 \u2013 13.00 WIB di Ruang Rapat Lantai 2 Gedung Panambulai. Agenda ini bertujuan untuk membahas penanganan insiden seperti bug, error sistem, dan permintaan pengembangan terkait layanan DevTI. Fokus utama adalah evaluasi proses yang berjalan, identifikasi kendala, [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":27674,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":205,"footnotes":""},"categories":[205],"tags":[],"class_list":["post-27665","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dokumentasi-kegiatan-internal"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=27665"}],"version-history":[{"count":1,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27665\/revisions"}],"predecessor-version":[{"id":27669,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27665\/revisions\/27669"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/27674"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=27665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=27665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=27665"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}