{"id":27938,"date":"2025-08-11T11:42:49","date_gmt":"2025-08-11T04:42:49","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?p=27938"},"modified":"2026-04-16T19:44:57","modified_gmt":"2026-04-16T12:44:57","slug":"kendala-website-wordpress-lisensi","status":"publish","type":"post","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/kendala-website-wordpress-lisensi\/","title":{"rendered":"Kendala Website\/WordPress\/Lisensi"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Layanan ini disediakan oleh Direktorat Pusat Teknologi Informasi bagi Civitas Telkom University yang mengalami kendala seperti serangan malware, website mengalami bad request, dan kendala-kendala google scholar.<\/p>\n\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #353535;color:#353535\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #353535;color:#353535\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/kendala-website-wordpress-lisensi\/#Kendala_WebsiteWordpressLisensi\" >Kendala Website\/Wordpress\/Lisensi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/kendala-website-wordpress-lisensi\/#Kendala_Akun_Google_Scholar\" >Kendala Akun Google Scholar<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_WebsiteWordpressLisensi\"><\/span>Kendala Website\/Wordpress\/Lisensi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Permohonan penanganan kendala Lisensi dapat diajukan melalui Aplikasi e-Ticket PUTI dengan melampirkan screenshot error.<\/li>\n\n\n\n<li>Permohonan penanganan kendala Website WordPress, mohon unduh dan lengkapi formulir pelaporan yang tersedia, kemudian ajukan permohonan melalui Aplikasi e-Ticket PUTI dengan melampirkan formulir yang telah diisi sebagai lampiran.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-af9db572-a12d-40c0-a67b-6ef4d7882db1\" href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/08\/Form-Kendala-Website-with-number-1.docx\">Form Kendala Website<\/a><a href=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/08\/Form-Kendala-Website-with-number-1.docx\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-af9db572-a12d-40c0-a67b-6ef4d7882db1\">Download<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-pale-cyan-blue-background-color has-background\"><span class=\"ez-toc-section\" id=\"Kendala_Akun_Google_Scholar\"><\/span>Kendala Akun Google Scholar<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mengenai kendala akun google scholar sebelumnya bisa mengikuti langkah penanganan pada website berikut: <a href=\"http:\/\/it.telkomuniversity.ac.id\">Click here<\/a>. Silakan permasalahan google scholar dapat di cari dengan menggunakan fitur &#8216;search&#8217;. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apabila masih terkendala, silakan diajukan pemintaan jadwal One On One bersama Tim Konten dari Direktorat Pusat Teknologi Informasi melalui Aplikasi <a href=\"http:\/\/situ-sis.telkomuniversity.ac.id\/service-desk\">e-Ticket PUTI<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Layanan ini disediakan oleh Direktorat Pusat Teknologi Informasi bagi Civitas Telkom University yang mengalami kendala seperti serangan malware, website mengalami bad request, dan kendala-kendala google scholar. Kendala Website\/Wordpress\/Lisensi Kendala Akun Google Scholar Mengenai kendala akun google scholar sebelumnya bisa mengikuti langkah penanganan pada website berikut: klik disini. Silakan permasalahan google scholar dapat di cari dengan [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":242,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-27938","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=27938"}],"version-history":[{"count":9,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27938\/revisions"}],"predecessor-version":[{"id":29019,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/27938\/revisions\/29019"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=27938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=27938"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=27938"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}