{"id":28601,"date":"2026-01-23T10:13:19","date_gmt":"2026-01-23T03:13:19","guid":{"rendered":"https:\/\/servicedesk.telkomuniversity.ac.id\/?p=28601"},"modified":"2026-06-17T10:54:55","modified_gmt":"2026-06-17T03:54:55","slug":"transfer-knowledge-dengan-tim-it-security-07-januari-2026","status":"publish","type":"post","link":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/transfer-knowledge-dengan-tim-it-security-07-januari-2026\/","title":{"rendered":"Transfer Knowledge dengan tim IT Security &#8211; 07 Januari 2026"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Kegiatan Transfer Knowledge ini dilaksanakan pada Rabu, 7 Januari 2026, sebagai upaya penyelarasan pemahaman dan alur kerja antara Service Desk dan Tim IT Security dalam penanganan laporan kerentanan keamanan. Pembahasan mencakup mekanisme pelaporan melalui aplikasi e-Ticket, penentuan urgensi dan SLA, pengisian diagnosa awal, hingga koordinasi penanganan Vulnerability Assessment, Bug Bounty, dan insiden keamanan lainnya. Kegiatan ini bertujuan meningkatkan efektivitas, transparansi, serta akuntabilitas penanganan isu keamanan TI di lingkungan Telkom University.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-1024x1024.jpg\" alt=\"\" class=\"wp-image-28602 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-1024x1024.jpg 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-300x300.jpg 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-150x150.jpg 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-1536x1536.jpg 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-2048x2048.jpg 2048w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-50x50.jpg 50w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-80x80.jpg 80w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-263x263.jpg 263w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-100x100.jpg 100w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-526x526.jpg 526w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-960x960.jpg 960w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-500x500.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-58-58-255x255.jpg 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; 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--smush-placeholder-aspect-ratio: 1024\/1024;\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-src=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-1024x1024.jpg\" alt=\"\" class=\"wp-image-28604 lazyload\" data-srcset=\"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-1024x1024.jpg 1024w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-300x300.jpg 300w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-150x150.jpg 150w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-1536x1536.jpg 1536w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-2048x2048.jpg 2048w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-50x50.jpg 50w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-80x80.jpg 80w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-263x263.jpg 263w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-100x100.jpg 100w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-526x526.jpg 526w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-960x960.jpg 960w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-500x500.jpg 500w, https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/photo_2026-01-23_09-59-00-255x255.jpg 255w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1024;\" \/><\/figure>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Kegiatan Transfer Knowledge ini dilaksanakan pada Rabu, 7 Januari 2026, sebagai upaya penyelarasan pemahaman dan alur kerja antara Service Desk dan Tim IT Security dalam penanganan laporan kerentanan keamanan. Pembahasan mencakup mekanisme pelaporan melalui aplikasi e-Ticket, penentuan urgensi dan SLA, pengisian diagnosa awal, hingga koordinasi penanganan Vulnerability Assessment, Bug Bounty, dan insiden keamanan lainnya. Kegiatan [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":28605,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":205,"footnotes":""},"categories":[205],"tags":[],"class_list":["post-28601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dokumentasi-kegiatan-internal"],"jetpack_featured_media_url":"https:\/\/servicedesk.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/01\/Transfer-Knowledge-dengan-tim-IT-Security.png","_links":{"self":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/28601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=28601"}],"version-history":[{"count":1,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/28601\/revisions"}],"predecessor-version":[{"id":28606,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/28601\/revisions\/28606"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/28605"}],"wp:attachment":[{"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=28601"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=28601"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicedesk.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=28601"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}