Telkom University Service Contact List

BSLA (d.h. BAA)

For information regarding academics, graduation, legalization, registration

–

Student Academic Administration Services (LAAK) Faculty

For academic information including; changes in student personal data, grades, registration, graduation, lectures, thesis/advising, student certificates

–

BPA (Academic Development Division)

For information related to the independent campus, MBKM

–

Student Finance

For information related to payments, bills, and payment procedures

–

Student Affairs (BK)

For information related to scholarships, TAK, SKPI, dormitories, PKKMB

–

Open Library (Library)

For information regarding book borrowing, journals, library services

–

CDC

For information related to Tracer study, Job vacancy

–

SMB

For information related to new students, new student registration

–

LAC

For information regarding course or language test registration (EPRT, TOEFL, IELTS)

–

Logistics

For information related to RFID issues at the campus gate and room borrowing

–

TOSS

For requests related to active student certificates, dispensation letters, student recommendation letters, and letters of good conduct

–

HR Directorate

For personnel services

–

PPM Directorate

For information related to research and community service

–

LMS & Celoe

Services related to the LMS and Celoe Applications

–

Helpdesk YPT

Services related to the NDE Application and YPT portal

–

PuTI and IT Service Desk Branch Campus

For information related to information technology services or application bugs

–

Ticketing PuTI

For reporting IT issues on applications or services managed by the Directorate of IT Infrastructure and Services

–

Telkom University Info

Regarding seminar submissions, visits within the Telkom University campus

Internal Audit Unit

For matters regarding certification submission, the application suaratelutizen.telkomuniversity.ac.id

Perencanaan, Pengembangan dan Pengendalian Performasi Institusi (P3I)

Untuk mengelola performansi Universitas Telkom

Bandung Techno Park (BTP)

Regarding access issues to the MyBTP website, programs, or events at BTP